Sales & Marketing Archives - The Edge from the National Association of Landscape Professionals

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Sales & Marketing

Are You Using Everything in Your Marketing Toolbox?

If most of your business historically comes from word of mouth, it can be hard to see the value in investing in marketing strategies, but these practices can help ensure your pipeline is always full regardless of whether past customers are talking about your landscape business. The good thing is there are numerous marketing channels […]

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Generating Customer Satisfaction by Mastering the Client Conversation

An order maker, or a client representative, is someone who is always looking for opportunities to enhance client properties. This starts with understanding the clientā€™s wants and needs. You can uncover these by viewing their inspirations on Pinterest and asking lots of questions. ā€œWhat are your hot buttons?ā€ Marty Grunder, president and CEO of Grunder Landscaping […]

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Business Smarts: Be An Order Maker, Not An Order Taker

In the years during the pandemic, many landscape companies experienced a surge in business as numerous customers decided to invest in their landscapes. In many cases, all you had to do was pick up the phone in order to win business. Yet as the economy shifts, itā€™s important for landscape professionals to become ‘order makers’ […]

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Harness Customer Feedback for Your Marketing Efforts

When looking to attract new clients to your landscape company, chances are many of them are dealing with similar challenges that your existing customers once had. If you are good about seeking customer feedback, you can use their input to help drive your marketing and craft powerful messages that will resonate with your target leads. […]

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Tired Of Your Traditional Chatbot? Try An AI Website Agent

If youā€™ve ever interacted with a chatbot before the advent of AI platforms like ChatGPT, you know how frustrating it can be trying to find the answer to your question. ā€œWith these chatbots a lot of it was just built on branching logic,ā€ says Chad Diller, president of Landscape Leadership, a sales and marketing agency for […]

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How I Do It: Adding an AI Website Agent

How much time does your team have to spend answering basic customer questions like where can they pay their bill on your website or how high they should mow their grass? With the help of an AI website agent, Oasis Turf & Tree, based in Loveland, Ohio, has been able to save hours of being […]

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Design/Build: The Power of Before-and-After Visuals

Landscape design/build work is a highly visual service. Customers often call to boost their curb appeal or create a wow factor in their backyards. Because this service line creates such visually striking differences before and after a job, take advantage of the transformations youā€™re behind by documenting and marketing them. The Benefits of Before-and-After Shots […]

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Maximizing Your Marketing Budget: Effective Lead Generation Strategies for Smaller Lawn and Landscape Businesses

Generating leads is a critical aspect for any lawn and landscape company. As you progress through different phases of the business life cycle, the best method for generating these leads will evolve as well. In your startup phase, typically the first two years of the business, you are best served by networking and establishing your […]

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Attracting Leads: Exploring SEO Efforts for Your Landscape Business

In todayā€™s digital day and age, when you start looking into some of the different methods to reach and attract leads, SEO might be a term that gets thrown around. George Copeland, co-founder and chief innovation officer for Gozango, a lead-generating marketing platform, says depending on the goals of your business, SEO can be a […]

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Business Smarts: Sales Process Strategies to Keep the Ball Rolling

Ever wondered if your sales process is too slow or if your salespeople need to be more direct with their prospects? Time is money, so itā€™s natural to want your sales team to be as efficient as possible when moving a lead through your sales funnel. However, if you serve the residential design-build market, you […]

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