business smarts Archives - The Edge from the National Association of Landscape Professionals

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business smarts

Business Smarts: Dealing with Disagreements in the Family Business

Families are complicated and when you throw in running a business, it can make things even more challenging. However, many family-owned lawn care and landscape businesses are able to thrive because of how they handle and overcome disagreements. Check out their advice on dealing with disputes and other advice for successfully running a business with […]

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Business Smarts: Balancing Family Bonds While Running Your Landscape Company

The idea of a family business can be appealing if you’re looking for a partner you can trust but this model also comes with its own set of nuances and pitfalls to be mindful of.   “Having your own family members involved and engaged, it’s really special,” says Miles Kuperus Jr., founder and CEO of […]

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Business Smarts: Tapping Into Property Managers’ Perspective When Selling

Property managers are the decision-makers for many commercial landscape accounts, so if you’re wondering how you can successfully impress them and close deals with them, take some time to step into their shoes.   One of the easiest ways to discover what matters most to property managers is to reflect on what causes a prospect […]

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Business Smarts: Aligning Your Landscape Company with Property Managers’ Needs and Preferences

Property managers have plenty of commercial landscape companies to choose from, so how do you stand out? It can be a hard market to break into, but it comes down to building strong relationships. Check out some of the ways to strengthen your relationship with property managers. Property Manager Preferences While communication is a priority […]

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Business Smarts: Methods for Encouraging Customer Prepay

When you started your lawn care or landscape maintenance business, chances are the last thing on your mind was how you’d handle customers who pay late, or worse, not at all. With cash flow always being a major concern, delinquent payments are an additional stressor you don’t want to deal with. One of the ways […]

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Boosting Productivity: The Roles and Traits of an Executive Assistant

An executive assistant can be a godsend to your landscape or lawn care company if you hire the right fit and define their role well. One big question is when you should add an assistant. This is mostly a case-by-case situation. Taylor Milliken, owner and president of Milosi, based in Hendersonville, Tennessee, says it depends […]

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Business Smarts: Unveiling the Untapped Potential of Hiring an Executive Assistant

As a lawn care or landscape company owner, you wear many hats, especially starting out, but as you grow, hiring an executive assistant can open up your schedule to focus on the bigger picture. Reasons to Hire an Assistant Taylor Milliken, owner and president of Milosi, based in Hendersonville, Tennessee, found himself in this position […]

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Business Smarts: When and How to Implement Price Increases

The discussion of money can be a touchy subject for your client base, and in some cases, it may make you reluctant to raise your prices at all. Jud Griggs, a landscape design/build sales and marketing consultant with The Harvest Group, says landscape company owners should review their pricing at least twice a year. “You […]

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Business Smarts: Is Early Ordering a Good Fit for Your Lawn Care Company?

Early ordering can allow your lawn care business to have the products you need on hand before the season starts and offers savings as well. However, determining if these programs are viable for your company, as well as how much to order before the season, will depend on a number of factors. Who Should Early […]

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Business Smarts: The Value of Early Order Programs

Certainty and savings are two things any lawn care operator would love to have, and early order programs can deliver just that. These programs allow you to order the products you need in advance and reap financial savings as well through discounts, rebates and extended payment periods. “Early order programs can seem very daunting, and […]

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