business smarts Archives - The Edge from the National Association of Landscape Professionals

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business smarts

Business Smarts: Logistical Considerations for Adding On-Site Fueling

So, you’ve decided it’s time to add on-site fueling to your company headquarters and/or branch locations. Hopefully, you’ve already thought through all the benefits and drawbacks having your own fuel tanks can offer your lawn and landscape business. Check out some of the other considerations to have in mind as you plan out this addition […]

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Exploring the Benefits and Drawbacks of On-Site Fueling

Imagine eliminating the daily detour to the gas station for your landscape fleet. This is just one of the benefits on-site fueling can offer. Check out what these companies have to say about the pros and cons of having on-site fueling for their business. The Benefits of On-Site Fueling   The direct cost savings from […]

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Business Smarts: When to Add On-Site Fueling To Your Operations

Fuel is critical to your lawn and landscape business. However, it can also be a major headache if you’re still sending your crews to local gas stations in the morning before starting the day. One solution many owners eventually adopt is on-site fueling. While you may think this is a luxury only the largest in […]

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What Does a Good Day Look Like For Your Lawn and Landscape Business?

Have you ever sat down and thought about what a good day looks like for your company? You know what the bad days look like. Employees don’t show up for work. A truck or mower refuses to start. An infuriated client calls. Materials are late for a job you’re already behind on. The list can […]

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Business Smarts: Sales Process Strategies to Keep the Ball Rolling

Ever wondered if your sales process is too slow or if your salespeople need to be more direct with their prospects? Time is money, so it’s natural to want your sales team to be as efficient as possible when moving a lead through your sales funnel. However, if you serve the residential design-build market, you […]

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Common Stalling Points and Solutions For Closing Sales with Design-Build Customers

If you frequently deal with clients who reach the end of the sales process but can’t seem to sign the dotted line, this can significantly impact your work pipeline. Having a poor closing rate can be due to a number of different factors. Some reasons can be out of your control, but others you can […]

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Are You Conducting Effective Sales Conversations?

It can be frustrating when you meet with lead after lead, but hardly any of them pan out into actual sales. It can be tempting to just blame it on wishy-washy consumers who aren’t ready to commit to a serious investment. However, that enables you to avoid looking at your side of the interactions and […]

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Business Smarts: Elevating the Customer Experience

If you think of some of your recent positive interactions with a business, the majority of the time, this sentiment is created by an excellent customer experience. You felt valued, heard and your needs were catered to often before you had to request it. Similarly, this is what your clients should be enjoying when they […]

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Business Smarts: Dealing with Disagreements in the Family Business

Families are complicated and when you throw in running a business, it can make things even more challenging. However, many family-owned lawn care and landscape businesses are able to thrive because of how they handle and overcome disagreements. Check out their advice on dealing with disputes and other advice for successfully running a business with […]

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Business Smarts: Balancing Family Bonds While Running Your Landscape Company

The idea of a family business can be appealing if you’re looking for a partner you can trust but this model also comes with its own set of nuances and pitfalls to be mindful of.   “Having your own family members involved and engaged, it’s really special,” says Miles Kuperus Jr., founder and CEO of […]

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