Operations

ONE Grounds Management Cultivates Partnerships with Clients and Subcontractors

When ONE Grounds Management, based in Nampa, Idaho, started out in 1995, they were a typical landscape business handling local residential and commercial work. The company had a nursery and several maintenance and construction crews. The company was growing but Jason Nielsen, CEO of the company, says he was spending too much time on the […]

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Conquering Slopes with Remote-Controlled Mowers

While not autonomous like robotic mowers, remote-controlled mowers are yet another way landscape companies are augmenting their current labor force with equipment. The Klausing Group, Inc., based in Lexington, Kentucky, started demoing remote-controlled mowers in 2018. Luke Tedder, LIC, business developer with Klausing Group says they tested the Ventrac and Spider units before settling on […]

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Business Smarts: Learning the Art of Delegating

When starting your landscaping business, you have to wear multiple hats, but as you grow some of these roles should be passed on to others in your company. Sometimes company leaders will find they are reluctant to delegate others out of a fear that only they can do the job the “right” way or that […]

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Level Up: Wade’s Lawn Service Uses Networking to Grow and Learn

Our Level Up series shares the strategies that help landscape and lawn care companies get to the next level. Wade’s Lawn Service, based in Goodlettsville, Tennessee, was founded in 1998 by Ira Wade. Armed with a push mower and string trimmer, Wade started out with a commitment for quality lawn service and fostered a reputation […]

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3 Important Customer Service Principles to Practice

Many companies, regardless of the industry they’re in, tout their customer service as a reason why consumers should choose them over others. Yet have you taken the time to evaluate your customer service to ensure you’re backing up your claims? There’s the common saying that the customer is always right, but there’s far more to […]

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Level Up: Valley Landscaping Looks to Open Fourth Location and Maintain Steady Growth

Our Level Up series shares the strategies that help landscape and lawn care companies get to the next level. When Valley Landscaping, based in Christiansburg, Virginia, opened in 1991 with owner and president, Todd Walters, he had a used pickup truck, three mowers, a trailer and small loan. “When we started, we had 4 people […]

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The Big Green Podcast: Britt Wood and Mike Bogan Chat about Operating in This Unusual Year

In the newest episode of The Big Green Podcast, CEO of LandCare Mike Bogan talks with NALP CEO Britt Wood about how LandCare has responded to a pandemic they never planned for. Bogan says communication is key and they’ve segmented all customers by market segments and put different risk factors on them. They communicate with […]

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Level Up: Hidden Creek Landscaping Inc. Says the Bigger the Better

Our Level Up series shares the strategies that help landscape and lawn care companies get to the next level. When asked what ideal company size he’d like to reach for Hidden Creek Landscaping Inc., based in Hilliard, Ohio, CEO Jason Cromley simply answered, “Bigger. Always bigger.” Founded in 1998, along with co-owner Matt Seiler, Hidden […]

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Level Up: StayGreen Lawn Services Shares How It Became a Million-Dollar Company in Two Years

Our Level Up series shares the strategies that help landscape and lawn care companies get to the next level. StayGreen Lawn Services, based in Chicopee, Massachusetts, has only been in business since 2018 but in that time, it has grown to an annual revenue of $1.3 million. Owner Mark Kelbacher plans to grow his company […]

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First Individuals Complete the Landscape Management Apprenticeship Program

Merino Landscape, Inc., based in San Diego, California, is the first company with individuals to complete NALP’s Landscape Management Apprenticeship Program (LMAP), with three apprentices finishing the program in May. While typically it takes apprentices 12 to 15 months to complete the program, apprentices Julien Alcaraz, Jaime Alcaraz and Krystian Merino were able to finish […]

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