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Water management as a service can sound simple. Connect some smart controllers and collect a fee, but each controller creates additional data, more responsibility and higher client expectations. āThe biggest mistake is treating it as a product to sell rather than a service to deliver,ā says Justin White, CEO of K&D Landscaping, Inc., based in […]
Itās the age-old question you get from customers: āWhy wonāt my grass grow beneath my tree?ā As a landscape professional, you understand that mature trees will compete aggressively with turfgrass for moisture and nutrients, which is why lawns under trees often appear thin and patchy. However, clients may not be aware of how at odds […]
If you are selling irrigation systems as a product instead of a service, you are missing out on the chance to offer a water management program where you can serve your clients better, reduce water waste and better protect the landscapes you are responsible for. āWhile there is certainly financial value in a well-run monitoring […]
When youāre maintaining your commercial clientsā properties, you may see a pond or lake and wonder if that is something you could add to your services. After all, you already mow the turf around it, so how different could it be? A lot, as it turns out. āIt’s complementary to landscaping, but it requires a […]
Sponsored Content | EarthPlanterĀ® Tired of watering? Spend time where it matters while EarthPlanter Self-Watering Containers provide peace of mind performance Containers are often the first thing your client sees: the hotel entrance, the storefront, the campus walkway. Your team puts an emphasis into getting that first impression right. Keeping that reputation all season long? […]
If youāre going to invest in an in-house mechanic role, you want to make sure their time is being used in a productive manner. āFor us, in the early days there were days where mechanics might not have something to work on,ā says Kevin McHale, principalĀ of McHale Landscape Design, Inc.,Ā based in Upper Marlboro, Maryland. āYou […]
When you’re running a lean operation, chances are you’re reluctant to increase overhead, but the position of an in-house mechanic can pay for itself in increased productivity if the role is created at the right time. Benefits of an In-House Mechanic Without an in-house mechanic, when a piece of equipment goes down, you are at […]
Youāre never judged just by your finished project. Clients frequently determine the value of your work by the entire experience they have interacting with you, which is why it is so critical to fail-safe the customer journey. āWe all know what it feels like to have this great work, do this really great project, and […]
Requesting a deposit before starting on a clientās project does more than just provide cash to cover the costs youāre about to incur. It also indicates mutual investment. āIt shows the client’s serious,ā says Rob Ambler, president ofĀ Ambler Industries, based in Furlong, Pennsylvania. āThey understand that there’s the financial commitment to it, and then we […]
If your clientsā cool-season lawns appear to have been burned to a crisp during this summerās brutal heat, the fall months are an opportune time to go beyond just repairing the damage. Cool-season grasses like Kentucky bluegrass, tall fescue, fine fescue and perennial ryegrass are prone to go dormant during the summer. Yet with the […]
