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Are you running the business based on your bank balance and intuition, or do you know your actual job-costed financial data? “Owners usually know how many crews they have, how busy the schedule looks, whether the phone is ringing, but they usually can’t answer what 20% of customers generate 80% of their profit or what […]
Hiring is a costly process, and that’s why a strong system is needed for onboarding. From day one, an employee should have clear expectations and a sense of purpose in their role. The first week can be stressful for a new hire, but having a plan will help ease them into the company. “Write a […]
You wouldn’t want your low fuel light to only come on after you’ve already run out of gas, so why would you want to solely rely on lagging indicators when it comes to gauging your company’s overall safety? “While injury rates and claims data are important, they only tell the story after an event has […]
In the field, almost everyone operates at the same speed. A solid crew will build the same size patio in the same amount of time, regardless of the company they work for. “The real separation between struggling and thriving happens back at the office, in how well the work gets managed and how well knowledge […]
If you want to change what happens on a property, you have to change what the person standing on the property is focused on and rewarded for. This is where front-line incentive programs come in. “Base pay buys the job,” says Joe Socolof, COO of Landscape Workshop. “Incentives don’t buy effort; they direct attention. A […]
When deciding where to invest money in the business, are you taking the time to calculate the cost of capital or going off gut instincts alone? While you may be able to afford the monthly payment on a new piece of equipment, you also need to ask if it is the best use of your […]
It’s common for a forensics team to be called in to investigate the questionable death of a person, but are you taking the time to conduct a forensic analysis when a tree dies on your customer’s property? “Conducting forensic analysis on dead, dying or failed trees can give a plethora of information and insight into […]
First impressions can be everything, especially in the job market. That’s why a job ad needs to be memorable, in a good way. As you’re filling new roles, tailor the ads to provide relevant details about the position and share why they should join your team. Generic postings are often filled with fluffy language. “Phrases […]
The LandCare Education Assistance Foundation (LEAF) has awarded scholarships to 22 new students for the 2026-2027 academic year, continuing its investment in first-generation college students whose parents are LandCare team members. Combined with returning recipients, the program will support 53 students as they pursue higher education and career goals. The 2026 scholarship recipients represent a […]
When you started your landscape business, chances are you didn’t create it because you loved working on spreadsheets at 9 p.m. It’s because you wanted to be outdoors, running equipment and creating beautiful spaces for customers while providing for your family and your employees’ families. Yet night after night you’re still creating estimates and responding […]
