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Weighing Your Real Estate Options During an M&A Transaction

Buying or selling a landscape company is complex enough on its own, but one element that can easily be overlooked early on is the question of who owns the business’s real estate after the transaction is complete. How Real Estate Affects the Deal In this industry, it’s very common for landscape company owners to either […]

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Sharing the Score: Turning KPIs Into Team Action

There is no shortage of data you can track when it comes to your business. Each point of information provides insight into different aspects of your operations, but more data doesn’t automatically equal better performance for your company. What matters is selecting useful metrics that can be actively managed as KPIs and communicating these numbers […]

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Designing a Fail-Safe Client Experience: Building Consistency, Trust and Long-Term Loyalty

You’re never judged just by your finished project. Clients frequently determine the value of your work by the entire experience they have interacting with you, which is why it is so critical to fail-safe the customer journey. “We all know what it feels like to have this great work, do this really great project, and […]

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Getting Deposits Right: Creating a Policy That Works for You and Your Clients

Requesting a deposit before starting on a client’s project does more than just provide cash to cover the costs you’re about to incur. It also indicates mutual investment. “It shows the client’s serious,” says Rob Ambler, president of Ambler Industries, based in Furlong, Pennsylvania. “They understand that there’s the financial commitment to it, and then we […]

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More Than Marketing: Communicating Your Environmental Impact

Lawn and landscape companies have a unique storytelling opportunity with their services as the work they do leaves a positive impact on the environment. Oftentimes, responsible landscape practices get compressed into the concept of sustainability, which can easily be glossed over or not fully understood by customers. “I think that we sometimes reduce this to […]

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Technically Speaking: Helping Cool-Season Lawns Recover from Summer Heat

If your clients’ cool-season lawns appear to have been burned to a crisp during this summer’s brutal heat, the fall months are an opportune time to go beyond just repairing the damage. Cool-season grasses like Kentucky bluegrass, tall fescue, fine fescue and perennial ryegrass are prone to go dormant during the summer. Yet with the […]

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Leading with Intention: The Power of Strategic Planning

When you first started your business, chances are you were far more focused on making payroll than creating a strategic plan for your organization. However, as you continue to grow and scale, taking the time to develop a strategic plan can be critical for breaking through certain plateaus. “If I could go back, I would […]

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Boosting Your Business: So, You Want to Franchise Your Business

When it comes to methods to grow your business, franchising your brand is certainly the road less traveled, but for some owners, this strategy can make all the difference. “Franchising allows us to combine the strength of a nationally recognized brand with the passion and entrepreneurial drive of local independently owned and operating business owners,” […]

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How to Maximize Your Experience at ELEVATE

ELEVATE, presented by NALP and powered by Cat, is more than just a trade show. This event provides landscape professionals with the opportunity to connect with peers from across the country, attend practical education sessions and stay up to date on the latest innovations. “We understand other people’s challenges from equipment theft to the price […]

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Protecting Your Business: Finding the Leaks in Your Operations Before They Sink Profitability

Whether you have one gaping hole or a thousand tiny punctures in a ship, it will eventually fill with water and sink. The only difference is how long it will take. The same can be said for inefficiencies in your landscape business. “Most landscape companies don’t struggle because of one catastrophic problem,” says Fred Haskett, […]

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