Peer Perspectives Archives - The Edge from the National Association of Landscape Professionals

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Peer Perspectives

From Paperwork to People: How to Upgrade Your Onboarding Experience

Onboarding new hires is a time-consuming task, but it is also one of the most critical aspects of new hire engagement and satisfaction. ā€œNew hires will decide whether to stay or leave a company within the first 30-90 days, and we realized that onboarding is one of the few moments in the employee life cycle where we […]

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Sharpening Your Services: How Your Niche Drives Success

Oftentimes, when you started your lawn or landscape business you had to say yes to anything and everything because it helped keep the lights on. However, lacking a niche and purpose can stunt your organization’s ability to focus on the work that truly matters. ā€œYou’re looking for the intersection of what you like, where your […]

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Peer Perspectives: Driving True Adoption When Implementing New Technology

Change can be daunting. When it comes in the form of new technology, it can be even more challenging if you aren’t rolling it out in a compelling manner. After all, adding on a new platform, software or app is only effective if your team is actually using it. ā€œIfĀ youĀ focus onĀ theĀ who and how, the what […]

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Beyond Paychecks: Unique Benefits To Offer Your Team

Employees have lots of options when it comes to choosing a landscape company to work for. Aside from competitive wages, one of the ways to stand out is to provide unique benefits that are less common in the industry. ā€œIn our world, finding employees is so hard that your benefit package can be the difference,ā€ […]

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Peer Perspectives: Stronger Relationships, Stronger Business

For most landscaping businesses, long-term success depends on a solid customer base and customers who call back year after year. Those who stand out against the competition aren’t just able to provide valuable landscaping services. They also have the soft skills — such as communication and flexibility — needed to build strong relationships with customers […]

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Peer Perspectives: Leveraging Technology to Create Next-Level Customer Service

In the early days of the lawn and landscape industry, customer interactions consisted of a firm handshake and paper statements. Nowadays, companies are finding ways technology can augment customer relationships and help them stand out from the crowd. Different Tech Solutions Depending on the nature of your business will determine what type of technology is […]

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