Building Your Team Archives - The Edge from the National Association of Landscape Professionals

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Building Your Team

Building Your Team: Tapping Into the Next Gen’s Ideas with Reverse Mentoring

What do General Electric, BNY Mellon and EstĆ©eĀ Lauder have in common? They have all discovered the power of flipping the script on mentorship with their ā€˜reverse mentoring’ programs. GE pioneered this concept back in 1999, when former CEO Jack Welch realized that many of his senior leadership team members were unfamiliar with the internet and […]

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From Paperwork to People: How to Upgrade Your Onboarding Experience

Onboarding new hires is a time-consuming task, but it is also one of the most critical aspects of new hire engagement and satisfaction. ā€œNew hires will decide whether to stay or leave a company within the first 30-90 days, and we realized that onboarding is one of the few moments in the employee life cycle where we […]

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Building Your Team: The Importance of Advocating for the H-2B Program

In markets where finding sufficient labor is extremely challenging, landscape companies have turned to the H-2B temporary visa program for assistance. However, this program is particularly volatile as Congress has failed to fully address permanent reforms due to intense political pressure from multiple angles. While landscape companies strive to limit their dependence on the program […]

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From Stressful to Successful: How to Make Performance Reviews Count

Performance reviews can easily be seen as a task that is ā€˜nice to have’ but not necessary for your business to function. However, reviews can help build stronger teams, better leaders, and higher client satisfaction, if you are executing them effectively. ā€œOnce you get to a certain size, the only way you can know if […]

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Committing to a Cause: The Power of Community Service

There are countless causes that your business can support as a form of community service. Rather than letting choice overload prevent you from giving back at all out of a concern that you can’t help everyone, starting off with just one effort can open the door to other opportunities. ā€œOne of my favorite quotes is, […]

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Building Your Team: Transforming the Talent Game with Digital Recruiting Strategies

If you aren’t utilizing digital recruiting methods in your business, you might as well be trying to play basketball with one hand tied behind your back. In today’s competitive job market, you need to tap into every advantage available. ā€œThe days of paper applications and reliance of prospective employees walking through the door are numbered,ā€ […]

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Building Your Team: Set Your Company Apart with Superior Client Communication Skills

The importance of quality communication with your clients cannot be overstated. For many landscape companies, the level of communication they provide is one of their key differentiators. ā€œEffective communication is the cornerstone of any successful relationship,ā€ says Kaylie Gibbons, maintenance business manager with Landcrafters, based in Pinellas Park, Florida. ā€œBy fostering transparency and professionalism across […]

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Tearing Down Silos: How Cross-Training Benefits Your Team

Training your team members on their primary responsibilities alone can be challenging, but if you’ve reached the place where this isn’t a hurdle anymore, an additional area of education to explore is cross-training. Amanda Jones, administrative director for King GREEN, based in Gainesville, Georgia, says they have been cross-training for two decades now. ā€œWhile it […]

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Engage, Train, Retain: Building a Skilled Workforce

Skilled labor is hard to find, which is why many lawn and landscape companies opt to start from the ground up with their employees. Even when they do hire an employee with prior industry experience, it is still important to train them so they’re on the same page. ā€œTraining is a key ingredient in developing […]

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Building Your Team: Identifying and Cultivating Future Leaders in Your Business

As you grow your lawn or landscape company, your leadership team needs to scale up as well. Hiring externally can meet this need, but promoting from within your organization not only provides new career opportunities for your top employees but can help maintain continuity. ā€œBy raising leaders from within your organization, you have the advantage […]

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