employee retention Archives - The Edge from the National Association of Landscape Professionals

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employee retention

Team Building: How to Make Landscape Roles Feel Like Careers Sooner

If you want new hires to stay with your organization long-term, you must open their eyes to the fact that the landscape industry doesn’t just create jobs but meaningful career paths. Unless an individual already has a background in the industry, many may assume there is no future beyond their current field role. Outline Career […]

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The Little Things That Make or Break Your Company Culture

There is no specific practice, perk or event that creates your company’s overall culture. Rather, it is a combination of daily interactions that define who you are as an organization. Even having a mission and a set of core values doesn’t properly capture your culture if your team is not living these out on a […]

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How I Do It: Helping Employees Through Life’s Challenges With a Dedicated Hope Advisor

Stressors often originate outside of work, but they can easily stick with employees on the job and have a direct impact on their overall well-being, safety and productivity. In an effort to combat stress and to make their team members’ lives a little bit better, Pro Cutters Lawnscapes, Inc., based in Conyers, Georgia, added the […]

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Growth with Guardrails: How to Scale Up without Burning Out Your Team

Rapid growth can be exciting, but without intentional planning and systems in place, you run the risk of eroding your company culture and your quality standards. ā€œDon’t grow for the sake of growing,ā€ Rick Sartori, vice president of East Coast and arbor for Monarch Landscape Companies, based in Los Angeles, California. ā€œBe intentional. Align your […]

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Building a Better Uniform: Practical Steps to Improve Workwear for Women

Your uniforms are a reflection of your company, so naturally, you want all your team members to feel comfortable and professional in them. Unfortunately, while more women have joined the landscape industry, the availability of workwear designed specifically for women has lagged behind. ā€œMany solutions historically focused on adapting men’s products rather than addressing the […]

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How I Do It: Creating a Strong Leadership Bench

Promoting employees from within can greatly strengthen your company, but this can only occur if you are building out your team members’ leadership skills. This is what prompted LandCare, headquartered in Frederick, Maryland, to launch their Accelerated Leadership Development Program in October 2024. ā€œSustainable growth requires a strong bench of leaders who are ready to […]

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The Systems and Support Account Managers Need to Stay Long Term

Your account managers are the backbone of your business, and just like your own spine, you have to take care of them, or you can end up feeling some serious pain in the form of unsatisfied customers. ā€œIt builds stability not only within the company but for your clients as well,ā€ says Mackenzie Payne, branch […]

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The Secret to Manager Loyalty in a Competitive Labor Market

It takes time and money to develop quality managers on your team, so the last thing you need is for them to walk out the door. Additionally, the tenure of your managers has a direct impact on the trust you are able to generate with your clients and other team members. ā€œThe retention of these […]

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The First 30 Days: Onboarding Tactics That Keep New Hires from Quitting

It’s hard to fill a bucket when there’s a hole in the bottom of it. Similarly, growing your team is much more of a challenge when your new hires aren’t even staying on for 30 days. Implementing straightforward changes to your onboarding program can make a world of difference when it comes to helping employees […]

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Slowing Down to Be Successful: How Intentional Onboarding Pays Off

Unless your team retention rate is 100%, there is always room for improvement in the employee experience. One aspect that can drastically improve not only your retention rate, but also your safety and company reputation is your overall onboarding process. Carly Haugen, CPO for Prescription Landscape, based in Saint Paul, Minnesota, says they started to […]

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