training

What is the Biggest Change You've Made Since the Downturn? – Part 2

PLANET recently interviewed a few of our members on how they were surviving in these tough economic times. Here is another interview from Chris Senske of Senske Lawn & Tree Care in Kennwick, WA. “Our lawn care and pest control business has been stable, but we’re down a bit in commercial maintenance, primarily because of […]

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Building a Training Culture

I direct this article toward small businesses that want to develop a training culture, create or access and deliver programs that maximize productivity and profit.   Two facts are important.  First, untrained people typically fail or, at best, under-perform.  Their mistakes and omissions lower your service level, damage your image in the marketplace and eventually, […]

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