training

NALP Members Weigh in on Hiring During COVID-19

With an influx of unemployed workers available due to COVID-19 related company layoffs, if you’re looking to upgrade or grow your team, here’s what NALP members are saying about hiring right now. “In the past, maybe there was room for some ‘fluff’ but when you’re operating day to day, week to week, and there are […]

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What is the Biggest Change You've Made Since the Downturn? – Part 2

PLANET recently interviewed a few of our members on how they were surviving in these tough economic times. Here is another interview from Chris Senske of Senske Lawn & Tree Care in Kennwick, WA. “Our lawn care and pest control business has been stable, but we’re down a bit in commercial maintenance, primarily because of […]

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Building a Training Culture

I direct this article toward small businesses that want to develop a training culture, create or access and deliver programs that maximize productivity and profit.   Two facts are important.  First, untrained people typically fail or, at best, under-perform.  Their mistakes and omissions lower your service level, damage your image in the marketplace and eventually, […]

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