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Your account managers are the backbone of your business, and just like your own spine, you have to take care of them, or you can end up feeling some serious pain in the form of unsatisfied customers. āIt builds stability not only within the company but for your clients as well,ā says Mackenzie Payne, branch […]
It takes time and money to develop quality managers on your team, so the last thing you need is for them to walk out the door. Additionally, the tenure of your managers has a direct impact on the trust you are able to generate with your clients and other team members. āThe retention of these […]
Itās hard to fill a bucket when thereās a hole in the bottom of it. Similarly, growing your team is much more of a challenge when your new hires arenāt even staying on for 30 days. Implementing straightforward changes to your onboarding program can make a world of difference when it comes to helping employees […]
Unless your team retention rate is 100%, there is always room for improvement in the employee experience. One aspect that can drastically improve not only your retention rate, but also your safety and company reputation is your overall onboarding process. Carly Haugen, CPO for Prescription Landscape, based in Saint Paul, Minnesota, says they started to […]
If you operate in a region where your work is seasonal and you need to lay off a portion of your employees, you know all too well how challenging it can be to ensure this workforce will return in the spring. Brad Leahy, vice president of Blades of Green, based in Edgewater, Maryland, says the first […]
After a long day on the job site, an employee can relate to the phrase āweāre all in this together.ā As you seek ways to build a healthy team, consider adding a peer-to-peer recognition program. This provides an easy way to celebrate each employee’s contributions and recognize their efforts to go above and beyond. According […]
After putting in the time and effort to attract talent to their landscape company, organizations are working hard to improve their overall onboarding process. This focus on welcoming and training new hires from the get-go is paying off, as many companies are seeing increased retention rates with their rookie employees. Patrick Murray, co-founder of Local […]
Performance reviews can easily be seen as a task that is ānice to haveā but not necessary for your business to function. However, reviews can help build stronger teams, better leaders, and higher client satisfaction, if you are executing them effectively. āOnce you get to a certain size, the only way you can know if […]
The desire for recognition is natural and a strong driver of employee motivation. In fact, in aĀ Nectar survey,Ā 81.9% of employees say that recognition of their contributions improves their engagement, and another 71% say they would be less likely to leave their organization if they were recognized more frequently. Having a strong employee recognition program is […]
If you want your newer employees to feel connected to your company early on and build their confidence quickly, mentorships can be a powerful tool. Loren McIrvin, CEO of Allied Landscape, based in Livermore, California, notes that mentorships accelerate growth as new hires learn best practices and see what āgreatā looks like in the field […]
