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Career development is not one-size-fits-all. Even if you have limited advancement opportunities, there are still ways to empower your employees. “Consider how employees can grow themselves within their current roles, such as through the pursuit of external education and certifications or joining associations and boards,” says Courtney Pohlit, director of human resources for Ruppert Landscape. […]
If you’re growing fast, you might be wondering how to scale your systems, including your metrics, your reporting and your transparency to support that. This is particularly critical as you spread beyond one geographic location. “Don’t get bogged down in the outputs, the EBITDA, the retention,” says Joe Socolof, COO of Landscape Workshop. “Those are […]
Your account managers are incredibly valuable. They have the ability to boost sales and profitability with clients as well as increase their loyalty by selling enhancements. “It’s all about relationships in our business,” says Ken Thomas, principal with Envisor Consulting. “Your account management team is the face of your company, so it’s important for them […]
ChatGPT was first launched in November 2022, and it, along with other large language models, has evolved drastically since then. “Even from a year ago, it’s a much bigger part, not just in the landscape industry, but it’s a much bigger part of our lives, generally speaking,” says Skyler Westergard, learning & development specialist with […]
Guest Post Maintaining a fleet is a formidable undertaking with diverse and complex challenges. While the financial investment in maintaining these assets is significant, the advantages of preventive maintenance (PM) are clear. However, many organizations grapple with a seemingly simple task — maintaining a consistent maintenance routine. Fleet technologies, like fleet management software (FMS), can […]
This information came from a session during the 2023 ELEVATE conference and expo. Don’t miss ELEVATE in Charlotte, North Carolina, on Nov. 3-6, 2024. When you set goals for your landscape company, are they truly ones that challenge your business or are they ones you can easily achieve? Justin White, CEO of K&D Landscaping, based in Watsonville, […]
This information came from a session during the 2023 ELEVATE conference and expo. Don’t miss ELEVATE in Charlotte, North Carolina, on Nov. 3-6, 2024. As you grow your landscape company, you might wonder when or why to make certain key hires, such as adding admin staff, an operations manager or a CFO. The good news is there’s […]
This information came from a session during the 2023 ELEVATE conference and expo. Don’t miss ELEVATE in Charlotte, North Carolina, on Nov. 3-6, 2024. Does your lawn care company offer unmatched customer service? At Ziehler Lawn Care, based in Centerville, Ohio, they have developed a culture of customer experience to create a clear vision for their team […]
This information came from a session during the 2023 ELEVATE conference and expo. Don’t miss ELEVATE in Charlotte, North Carolina, on Nov. 3-6, 2024. Legal matters typically aren’t top of mind when operating your lawn care or landscape business, but understanding the law can help you tremendously when implementing different policies. For instance, you may think […]
This information came from a session during the 2023 ELEVATE conference and expo. Don’t miss ELEVATE in Charlotte, North Carolina, on Nov. 3-6, 2024. As your company grows, so should your staff to take on the additional business. One way to help with this process is to develop a recruitment pipeline that takes a more proactive approach […]