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A residential design/build project is a significant investment for your clients, and the last thing you want is for them to be disappointed with the end project. Capturing a clientās vision and bringing it to life is an art. Learn how to avoid disconnects between the homeowner and the project so satisfaction is never a […]
In the years during the pandemic, many landscape companies experienced a surge in business as numerous customers decided to invest in their landscapes. In many cases, all you had to do was pick up the phone in order to win business. Yet as the economy shifts, itās important for landscape professionals to become ‘order makers’ […]
In the sea of sameness, lawn and landscape companies often highlight their customer service as one of their differentiating factors. However, customer service just scratches the surface of client interactions. āThe customer service side is the bare minimum,ā says Chris Galluzzo, director of account management for Mainely Grass, based in Bedford, New Hampshire. āYou’re doing […]
If you pay for a bulk email platform, you definitely want to make sure youāre getting your moneyās worth from the service. Also making a point to stay in contact with your customer base regularly with help you stay top of mind. Types of Emails to Send 1. WelcomeItās always a good practice to send […]
