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Your account managers are the backbone of your business, and just like your own spine, you have to take care of them, or you can end up feeling some serious pain in the form of unsatisfied customers. āIt builds stability not only within the company but for your clients as well,ā says Mackenzie Payne, branch […]
It takes time and money to develop quality managers on your team, so the last thing you need is for them to walk out the door. Additionally, the tenure of your managers has a direct impact on the trust you are able to generate with your clients and other team members. āThe retention of these […]
Recruiting is HRās responsibility, right? For Will Richardson, managing director of Father Nature Landscapes, based in Birmingham, Alabama, heās found itās more beneficial when he takes an active role in this task. āIn my mind, it’s a way better investment in our future for me to focus on recruiting and get the right people on […]
As recruiting efforts intensify and candidate expectations rise, the implementation of technology will allow you to stay competitive when attracting the next generation of landscape employees. āIt is critical to invest in recruiting technologies that will improve your overall candidate experience, increase the quality of talent, reduce time to fill, and provide data-driven decision-making tools, […]
This information came from a session during the 2025 ELEVATE conference and expo. Donāt miss ELEVATE in Tampa, Florida, on Nov. 8-11, 2026. Company culture isnāt an optional aspect of your business. It already exists whether you put effort into shaping it or not. The question is, do you have work culture that complements your personal values? […]
Itās easy to play the comparison game when youāre recruiting and wonder if your landscape company needs to hire a full-time recruiter in order to be successful. Yet what works for your organization will depend on your growth goals, current company size and market conditions. If youāre on the smaller side, experience low turnover rates […]
When you donāt have a clear structure for your pay decisions, you run the risk of higher turnover, recruiting challenges, employee distrust, and noncompliance with legal requirements, depending on your location. Currently, 16 states have laws related to pay transparency and 10 additional states have introduced bills regarding pay transparency. Some states, like Ohio, have […]
Two years ago, Father Nature Landscapes, based in Birmingham, Alabama, was struggling to find individuals who were willing to get their hands dirty and found satisfaction from building something with their hands. āEven with a growing internship program, we found it challenging to hire solely from the college pipeline,ā Richardson says. āA lot of graduates […]
Itās hard to fill a bucket when thereās a hole in the bottom of it. Similarly, growing your team is much more of a challenge when your new hires arenāt even staying on for 30 days. Implementing straightforward changes to your onboarding program can make a world of difference when it comes to helping employees […]
Unless your team retention rate is 100%, there is always room for improvement in the employee experience. One aspect that can drastically improve not only your retention rate, but also your safety and company reputation is your overall onboarding process. Carly Haugen, CPO for Prescription Landscape, based in Saint Paul, Minnesota, says they started to […]
