Sales & Marketing Archives - Page 3 of 19 - The Edge from the National Association of Landscape Professionals

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Sales & Marketing

Turning Testimonials Into Gold: How Customer Feedback Drives New Business

Word of mouth is often one of the strongest sources of business for your landscape company, but you can take that one step further by soliciting positive reviews. These customer testimonials can then be utilized in multiple marketing methods.   Tapping into your base of loyal customers can help you establish credibility with new leads […]

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Red Flags to Watch For When Hiring a Marketing Company

Choosing to hire a marketing firm for your lawn or landscape company is a major investment. This is why you should thoroughly vet at least three or four agencies before selecting one to work with. As you meet with these different marketing firms, make sure you’re keeping an eye out for these red flags, which […]

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Lawn Care: How to Build Strategic Win-Back Campaigns

Win-back campaigns can be a powerful tool for your company when you’re trying to grow your customer base. ā€œOur win-back campaigns allow our close rate percentage to be in the 80%+ range,ā€ says Mary Grace Shisler, marketing leader for Ziehler Lawn Care, based in Centerville, Ohio. ā€œThis is a similar sales close rate as our […]

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Building a Bulletproof Sales Plan: A Roadmap for Sustainable Growth

Your sales don’t have to be limited by seasonal or economic challenges. By creating a structured, repeatable and adaptable sales plan, you can build sustainable business growth. ā€œWithout structure, sales teams operate reactively,ā€ says Bill Benoit, VP of sales and marketing for The Integra Group. ā€œA repeatable process ensures consistency, and adaptability is critical in […]

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11 Questions to Ask a Marketing Firm Before Hiring Them

If you don’t have a background in marketing and aren’t ready to hire an in-house marketing person, turning to a firm for their expertise can help ensure you’re reaching the right audience. Just like how a client should ask solid questions before hiring you as their landscape company to ensure you’re a good fit, likewise, […]

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Looking for Additional Growth? Turn to Your Former Clients

It’s well-known that it is more expensive to acquire new customers compared to retaining your existing ones, but what about when you try to win back former clients? Mary Grace Shisler, marketing leader for Ziehler Lawn Care, based in Centerville, Ohio, says it is generally easier to regain former clients versus bringing in brand new […]

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How I Do It: Boosting Route Density Through Value-Based Door-To-Door Sales

When Green Lawn Fertilizing, based in West Chester, Pennsylvania, was looking to scale up the business eight years ago, they decided to invest in their residential outside sales team. Now, their door-to-door sales are up 100%+ year over year. Patrik Khosrowabadi, market sales director for Green Lawn Fertilizing’s West Chester branch, says that their outside […]

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Bridging the Generational Gap: How Landscape Companies Can Communicate Value Across Age Groups

As a landscape company owner, you know how to sell your products, perform top-notch services and deliver award-winning outdoor spaces.  However, in today’s multigenerational marketplace, achieving success is about more than just ā€œwalking the walkā€ā€” it’s also about ā€œtalking the talkā€ and tailoring that talk to each of your customers. Whether you’re working with a […]

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Target Smarter, Not Harder: How Geotargeting and Geofencing Can Help Your Marketing

Marketing is all about additional touches with your ideal client, and tapping into geotargeting and geofencing can help with these efforts. ā€œWhen it comes to marketing, this is not a seasonal business,ā€ says Katy Doss, founder and CEO of Script Marketing. ā€œPeople plan year-round, so you need to be running geotargeting ads year-round. Plus, it takes […]

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Tactics to Elevate Your Landscape Lighting Design

For years, landscape lighting has been more of an afterthought than an essential element to customers’ landscape projects. However, more landscape companies are including it as a standard feature, allowing them to create a more cohesive design that is stunning both day and night. ā€œFor us personally, we automatically include it in every single design […]

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