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Disaster preparedness plans allow your team to be proactive versus reactive when nightmare scenarios occur. However, simply documenting your plan of action isnāt where you should stop. āThe investment in crisis planning and preparedness is a pittance compared to the steep cost of a crisis for the unprepared management team,ā says Deb Hileman, president and […]
Imagine youāre a landscape technician working on a hot day. Thereās sweat dripping off of you, and youāre trying to write a note on the customerās paper bill. Chances are youāre writing the shortest note possible and, in your hurry to get on with your route, the note is illegible as well. This causes the […]
Itās hard to know how well your company is performing without benchmarking on a regular basis. Thankfully, you can access the industryās most comprehensive financial and operating benchmarks with the 2025 Financial Benchmark Report. This report covers different data points such as profitability, productivity, liquidity, and financial health. You can easily compare your performance by […]
The ELEVATE Expo is designed to foster meaningful conversations with manufacturers and industry experts. āEach year, I typically walk away with two or three new relationships that develop into significant, tangible partnerships,ā says Mike Dzurenko, key account manager for Envu. āIn addition, I strengthen countless existing relationships by reconnecting with current customers and colleagues. The […]
Kenny Crenshaw originally wanted to be a farmer. However, he lacked the resources to do so in the 80s. Instead, he was presented with the opportunity to start a lawn care company with Bob Taylor. He had worked for Taylor mowing lawns while attending college. At age 22, he started Herbi-Systems, based in Memphis, Tennessee, […]
When you arenāt seeing a profitable bottom line in your lawn and landscape business, your first thought might be time to raise prices again. However, as customers continue to deal with increasing costs on every side, it might be a good idea to look at other saving methods first. This isnāt to say you should […]
Over the years, your businessās core service may have shifted as you found your niche. Even when youāve found your sweet spot, itās essential to remain open to evolving in response to your customersā needs and desires. āWhen you home in on that client, and you weed out the noise from everything else, your customer […]
For many across the country, the landscape season is winding down and with it comes the prime opportunity to reflect on your teamās wins and losses. As you shift gears to prepare for snow removal season or look to wrap things up before much of your staff takes a well-deserved break, it can be easy […]
Residential design/build firm McHale Landscape Design, Inc., based in Upper Marlboro, Maryland, has earned more than 450 awards for their projects. However, they donāt enter to stroke their ego. They use it as a way to recognize their talented team and attract new clients through marketing. This was just one of the insights attendees learned about […]
Having standard operating procedures in place from the start can help your company continue to grow rapidly, as every new team member you bring on is on the same page with the rest of your staff. Without detailed and clear SOPs, everyone will have different approaches to certain tasks. While some methods may reach the […]
