Business Advice & Stories Archives - Page 15 of 108 - The Edge from the National Association of Landscape Professionals

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Business Advice & Stories

Effective Leadership: Habits to Cultivate and Those to Eliminate

As a leader, establishing effective routines can play a major role in your overall excellence as an organization. It takes discipline to both develop good habits and eliminate those that no longer serve you. Below are some of the habits that have positively impacted leaders in the landscape industry as well as practices they decided […]

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Earth Day Every Day: How Landscape Companies Are Leading With Sustainability Year-Round

Earth Day serves as the birth of the modern environmental movement. Prior to 1970, many Americans were oblivious to the threats a polluted environment posed to themselves and the planet as a whole. For more than half a century, this day has been celebrated as a time to conduct service projects or educate the public […]

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How I Do It: Commission-Based Pay for Field Staff

In the past, American Turf and Tree Care, based in Greeley, Colorado,Ā was struggling with paying for non-productive work. Around 10 years ago, they changed this by rolling out production commissions for their field technicians. Blair Matthews, head of sales and marketing at American Turf and Tree Care, says the commission-based pay aligns their technicians with […]

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The Dos and Don’ts of Customer Communication

A common differentiator that lawn and landscape companies will highlight when selling services to clients is their communication. Often, customers who are looking for a new service provider will say their main complaint is a lack of communication with their current landscape business. A lot of these dos and don’ts listed below can seem like […]

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How NCLC Planted the Seeds of a Thriving Career for This Young Pro

In a world where many college graduates are struggling to find their first job due to a number of factors, this wasn’t an issue for Chris Graham, who started working for Designscapes Colorado, based in Centennial, Colorado, as a residential design associate in February this year. Graham graduated from Colorado State University in December 2024 […]

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The Year We Lost It All — And Found Our True Value

This article is written in an ā€œAs Told Toā€ format. Chris Lee is the president of EarthWorks, a $37 million full-service landscape management company, based in Lillian, Texas. 2015 was probably the worst year I have ever experienced as a business owner. It was also an eye-opening ordeal that helped us change for the better. It […]

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The Power of Prompts: Maximizing the Effectiveness of Your AI Usage

Like any other groundbreaking innovation, leaders in every industry have been encouraged to tap into artificial intelligence and integrate it into their business. However, if you haven’t really dipped your toe in the AI pool, you may be completely at a loss for where to even start. Or, perhaps you dabbled with ChatGPT a few […]

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Common Misconception: Why Punishing Mistakes Doesn’t Build Accountability

Mistakes are a part of life, but how you choose to respond to them in your business can greatly impact your culture and your ability to foster true accountability. When a crew member damages a property or bids a job wrong, you might feel you have to respond in a disciplinary manner to set the […]

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How to Spot Pain Points and Opportunities in Your Lawn and Landscape Business

When you’re in the thick of it, some of the struggles of running your lawn or landscape company can seem like that’s just the way things are. However, taking a step back and using Kat Cole’s process of asking three questions and making a list can help you not only identify opportunities to improve but […]

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How I Do It: Taking A Branch from Mediocre to Excellent

Quality control can be a major fear when it comes to growing via branches. How do you ensure every location is performing at an acceptable level? What do you do when one branch is struggling and all the others are performing great? Landscape Workshop, based in Birmingham, Alabama, has multiple locations spread across the Southeast, […]

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