May 26, 2025 - The Edge from the National Association of Landscape Professionals

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Day: May 26, 2025

Separating Fear from Fact: The Real Impact of Spotted Lanternfly on Your Clients’ Trees

While the emerald ash borer poses a serious threat to ash trees, clients often wrongly assume the spotted lanternfly (SLF) is another destructive insect on their property. If you receive complaints about this particular bug, work to determine the true reason the customer is concerned about them being on the property before acting. Some may […]

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How I Do It: Building a Strong Net Promoter Score

When the majority of your business comes from referrals and word of mouth, what better way to measure your customers’ loyalty and experience with your lawn or landscape company than with your Net Promoter Score? For instance, Woodlawns Landscape Company’s average NPS year to year is 90. They started collecting their Net Promoter Score in […]

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