Jill Odom, Author at The Edge from the National Association of Landscape Professionals - Page 10 of 188

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Author: Jill Odom

Jill Odom is the senior content manager for the National Association of Landscape Professionals.

The Secret to Manager Loyalty in a Competitive Labor Market

It takes time and money to develop quality managers on your team, so the last thing you need is for them to walk out the door. Additionally, the tenure of your managers has a direct impact on the trust you are able to generate with your clients and other team members. ā€œThe retention of these […]

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How I Do It: Taking the Lead on Recruiting

Recruiting is HR’s responsibility, right? For Will Richardson, managing director of Father Nature Landscapes, based in Birmingham, Alabama, he’s found it’s more beneficial when he takes an active role in this task. ā€œIn my mind, it’s a way better investment in our future for me to focus on recruiting and get the right people on […]

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Drones as a Workhorse: Turning This Technology Into a Core Tool

If you’re on the fence about investing in drone technology, you may be limiting the possible ways that this tool can be used for your landscape company, especially if you choose to have one in-house. Ā  While most operations tend to use drones for marketing purposes, so they can capture aerial photos and videos of […]

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From Vendor to Partner: Relationship-Driven Sales Approaches That Boost Close Rates

In a competitive market, it’s critical to not sell by price alone. Not only will this protect your profit margins as you avoid underbidding, but it can also lead to long-term relationships that produce referrals and additional work.   Establishing Trust The first step in shifting the client’s mindset from you being just a vendor […]

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Starting Over From Scratch: How A Client-First Approach Led to National Recognition

Tim McAuliffe originally thought he would retire in Texas after selling his firm in Pennsylvania and moving in 2018. However, he and his wife chose to make a change for more work/life balance with their family in 2024. ā€œI had the opportunity to join a local firm in the Carolina coastal area of Wilmington, North […]

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How Recruiting Technology Can Help You Stay Competitive in a Tight Labor Market

As recruiting efforts intensify and candidate expectations rise, the implementation of technology will allow you to stay competitive when attracting the next generation of landscape employees. ā€œIt is critical to invest in recruiting technologies that will improve your overall candidate experience, increase the quality of talent, reduce time to fill, and provide data-driven decision-making tools, […]

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How I Do It: Building an AI Council to Test and Scale New Technology

It’s easy to feel overwhelmed by the speed of new technologies coming to the market, particularly in the AI space. Rather than considering it a lost cause to stay on top of these changes, Level Green Landscaping, based in Upper Marlboro, Maryland, opted to create an internal AI council that allows their team the freedom […]

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Culture Is No Accident: Why Designing an Intentional Culture Is Critical to Your Business Growth

This information came from a session during the 2025 ELEVATE conference and expo. Don’t miss ELEVATE in Tampa, Florida, on Nov. 8-11, 2026. Company culture isn’t an optional aspect of your business. It already exists whether you put effort into shaping it or not. The question is, do you have work culture that complements your personal values? […]

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The Road Ahead: Leaders Forum Prepares Attendees for Economic and Regulatory Shifts

Industry leaders gathered valuable knowledge on the external factors that will impact their business in the coming years at Leaders Forum, presented by NALP and powered by Aspire, in Santa Barbara, California, on Feb. 4-7, 2026. Attendees were also able to network and share their different perspectives on how they tackle various challenges and changes they […]

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Why In-Service Documentation Is an Excellent Risk Management Tool

In-service documentation may seem like just more admin work for your crews, but it is a powerful form of insurance that can protect your business from serious legal expenses. Claims arise for every type of business. While good documentation is a common practice for those in snow and ice management, it is also a strong […]

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