first impressions Archives - The Edge from the National Association of Landscape Professionals

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first impressions

Good First Impressions: Setting Expectations with Spring Clients

Spring is a chaotic time for landscape maintenance businesses, and it can also be a time when clients are dissatisfied with the service they receive. Typically, this isn’t because your crews are providing subpar work, but rather clients’ expectations are misaligned. When you take the time to communicate early and often with your customers, you […]

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