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Bob Grover, founder and chairman of Pacific Landscape Management, based in Hillsboro, Oregon, has been raising the professionalism of the industry for the past 50 years. For his selfless support of the industry and his commitment to lifting individuals within his organization, Grover has been named the 2026 Lifetime Leader of the Year. āReceiving […]
In the landscape industry, you are selling labor hours, so itās natural to want your maintenance crews to complete as many jobs as possible in a day, but itās critical to ensure quality isnāt sacrificed in the process. Define Your Standards Before your team members even leave the yard, you need to guarantee that everyone […]
Guest Post by Knowledge Tree Consulting Picture the owner of a growing landscape company. At 6 a.m., he is loading the trailer. By 9, he is quoting a job; by noon, he is chasing an unpaid invoice; by mid-afternoon, he is smoothing over a crew dispute; and by evening, he is at the kitchen table […]
If youāve decided itās time for your team to go all in on AI, itās important to approach this technology with a clear understanding of its capabilities, where guardrails are needed and how to message your usage to customers. Avoid Creating AI Slop One of the major complaints against AI is the belief that all […]
If you want to take your leaders to the next level, you have to go beyond just operational expertise. The NALP Executive Leadership Program, in partnership with the UVA Darden School of Business, is designed to train leaders to think more strategically and addresses challenges such as developing and retaining high-performing teams, improving financial performance […]
Are you running the business based on your bank balance and intuition, or do you know your actual job-costed financial data? āOwners usually know how many crews they have, how busy the schedule looks, whether the phone is ringing, but they usually can’t answer what 20% of customers generate 80% of their profit or what […]
Hiring is a costly process, and thatās why a strong system is needed for onboarding. From day one, an employee should have clear expectations and a sense of purpose in their role. The first week can be stressful for a new hire, but having a plan will help ease them into the company. Ā āWrite a […]
You wouldnāt want your low fuel light to only come on after youāve already run out of gas, so why would you want to solely rely on lagging indicators when it comes to gauging your companyās overall safety? āWhile injury rates and claims data are important, they only tell the story after an event has […]
In the field, almost everyone operates at the same speed. A solid crew will build the same size patio in the same amount of time, regardless of the company they work for. āThe real separation between struggling and thriving happens back at the office, in how well the work gets managed and how well knowledge […]
If you want to change what happens on a property, you have to change what the person standing on the property is focused on and rewarded for. This is where front-line incentive programs come in. āBase pay buys the job,ā says Joe Socolof, COO of Landscape Workshop. āIncentives don’t buy effort; they direct attention. A […]
