Featured Archives - Page 3 of 213 - The Edge from the National Association of Landscape Professionals

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Weighing Your Real Estate Options During an M&A Transaction

Buying or selling a landscape company is complex enough on its own, but one element that can easily be overlooked early on is the question of who owns the business’s real estate after the transaction is complete. How Real Estate Affects the Deal In this industry, it’s very common for landscape company owners to either […]

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Sharing the Score: Turning KPIs Into Team Action

There is no shortage of data you can track when it comes to your business. Each point of information provides insight into different aspects of your operations, but more data doesn’t automatically equal better performance for your company. What matters is selecting useful metrics that can be actively managed as KPIs and communicating these numbers […]

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Designing a Fail-Safe Client Experience: Building Consistency, Trust and Long-Term Loyalty

You’re never judged just by your finished project. Clients frequently determine the value of your work by the entire experience they have interacting with you, which is why it is so critical to fail-safe the customer journey. ā€œWe all know what it feels like to have this great work, do this really great project, and […]

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Getting Deposits Right: Creating a Policy That Works for You and Your Clients

Requesting a deposit before starting on a client’s project does more than just provide cash to cover the costs you’re about to incur. It also indicates mutual investment. ā€œIt shows the client’s serious,ā€ says Rob Ambler, president ofĀ Ambler Industries, based in Furlong, Pennsylvania. ā€œThey understand that there’s the financial commitment to it, and then we […]

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More Than Marketing: Communicating Your Environmental Impact

Lawn and landscape companies have a unique storytelling opportunity with their services as the work they do leaves a positive impact on the environment. Oftentimes, responsible landscape practices get compressed into the concept of sustainability, which can easily be glossed over or not fully understood by customers. ā€œI think that we sometimes reduce this to […]

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Technically Speaking: Helping Cool-Season Lawns Recover from Summer Heat

If your clients’ cool-season lawns appear to have been burned to a crisp during this summer’s brutal heat, the fall months are an opportune time to go beyond just repairing the damage. Cool-season grasses like Kentucky bluegrass, tall fescue, fine fescue and perennial ryegrass are prone to go dormant during the summer. Yet with the […]

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Scaling Without Losing the Soul of Your Business

As your company grows, it can feel inevitable to lose small bits and pieces that make up the soul of your business, but this doesn’t have to be the case. Focal Pointe, based in Caseyville, Illinois, grew more than 200% in three years without sacrificing their culture, values and customer experience that fueled their growth […]

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Combining Function and Aesthetics in the Rockies

This Rocky Mountain oasis sits high above Estes Park, Colorado, at an elevation of 8,500 feet. Despite the gorgeous views, this landscape has suffered from poor drainage in the past, resulting in water damage to the house. In response, the owners wanted to fix the drainage and create a unique outdoor space that would reflect […]

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Find Connections and Fresh Perspectives at Leaders Forum 2027

If you want to set your business up for success next year, one of the best events you can attend is Leaders Forum, presented by NALP and powered by Aspire, in Fajardo, Puerto Rico, on Feb. 3-5, 2027. This NALP member-exclusive event has education sessions centered around what economic and regulatory factors could affect your […]

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Attracting Top Talent: How Job Candidates Are Evaluating Your Company

It’s part of the hiring process to evaluate whether job candidates are a good fit for the role and your organization, but are you considering how applicants are assessing you as well? ā€œIf your company has a bad reputation, the candidates you want have probably already heard about it,ā€ says Andrew Raddish, co-founder of Live […]

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