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Ever wondered if your sales process is too slow or if your salespeople need to be more direct with their prospects? Time is money, so itās natural to want your sales team to be as efficient as possible when moving a lead through your sales funnel. However, if you serve the residential design-build market, you […]
If commercial landscape maintenance is your bread and butter, you know that your clients count on you to keep their property looking sharp at all times. One possible add-on service line you can offer your clients is portering services. Portering services ensure that a clientās property is clean and presentable. This can cover picking up […]
If you frequently deal with clients who reach the end of the sales process but canāt seem to sign the dotted line, this can significantly impact your work pipeline. Having a poor closing rate can be due to a number of different factors. Some reasons can be out of your control, but others you can […]
Skyler Westergardās journey through the landscape industry has given him multiple viewpoints including that of a student, a technician, a landscape company owner, a branch manager and a professor. Now the learning and development specialist at LandCare, LLC, based in Frederick, Maryland, Westergard says his foundation as a college professor and working as a branch manager for […]
In the battle for employees, it can be hard to compete against industries that are able to offer their hires remote or hybrid work. However, you can still provide different types of work-life balance to your team with various work schedule options. The main thing team members are looking for is a job that doesn’t […]
It can be frustrating when you meet with lead after lead, but hardly any of them pan out into actual sales. It can be tempting to just blame it on wishy-washy consumers who arenāt ready to commit to a serious investment. However, that enables you to avoid looking at your side of the interactions and […]
If you think of some of your recent positive interactions with a business, the majority of the time, this sentiment is created by an excellent customer experience. You felt valued, heard and your needs were catered to often before you had to request it. Similarly, this is what your clients should be enjoying when they […]
Most landscape companies spend years fine-tuning their business before diving into M&As or attracting the attention of a private equity firm. In HeartLandās case, acquisitions and private equity have been part of the business from the very beginning. Founded in April 2016, Ed Schatz Jr., founder & CEO of HeartLand, partnered with Great Range Capital […]
Recently, the Department of Labor issued a final rule, updating and revising regulations outlined in 13(a)(1) of the Fair Labor Standards Act. The rule addresses the exemption from minimum wage and overtime pay requirements for executive, administrative, and professional (EAP) employees and will take effect on July 1, 2024, increasing both the standard salary level […]
In the sea of sameness, lawn and landscape companies often highlight their customer service as one of their differentiating factors. However, customer service just scratches the surface of client interactions. āThe customer service side is the bare minimum,ā says Chris Galluzzo, director of account management for Mainely Grass, based in Bedford, New Hampshire. āYou’re doing […]
