Business Advice & Stories Archives - Page 13 of 108 - The Edge from the National Association of Landscape Professionals

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Business Advice & Stories

Business Smarts: Communicating to Your Clients About Tariffs

The impact of tariffs on your business costs can feel like an elephant in the room when discussing pricing with your clients. Yet, it’s not something you should ignore. While tariffs and their related effects are ever evolving, being transparent about the current situation builds trust and helps clients understand cost fluctuations you may be […]

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Business Smarts: Five Ways to Add Value for Prospective Clients

Value is often the result of the customer journey, but there are many ways to add value before a client agrees to work with you. Prospective clients have many options when choosing lawn care, so it’s important to stand out from the beginning. Here are five ways to add value before they buy. Establish Trust […]

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Digging Into Data: How Reports Lead to Actionable Insights

Your business management software provides powerful data that can have a positive impact on your operations if you’re looking at the right reports.   ā€œWe’re able to measure and say, ā€˜Well, hey, here’s how we should be performing,ā€™ā€ says John Richter, owner of Richter Landscape Company, based in Birmingham, Alabama, who uses BOSS Software. ā€œAre […]

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Structuring Your Equity Compensation Plans for Maximum Impact

If you’ve decided to offer equity shares to your key employees, the next step is determining the right structure for this benefit. Thankfully, there’s no right or wrong answer. Which option works best will depend on your organization and your overall goals with offering equity compensation. Equity Shares Versus ESOPs There are typically two goals […]

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Got a Pain Point? There’s a Pub for That!

There are a million different headaches that come with running a business, but you don’t always have to reinvent the wheel to solve some of your problems. Sometimes, all you need to do is take a look in some of NALP’s books. ā€œOur publications are crafted by industry experts and trusted by landscape professionals nationwide, […]

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The Real Pros and Cons of Equity Compensation Plans

Offering equity compensation to key employees can be a game-changer for your business, but it’s important to go in eyes wide open on what equity does and doesn’t mean for your organization. When the rubber hits the road, don’t be blindsided by some of the legal and tax implications of equity compensation plans. Check out […]

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Accelerate Your Cash Flow: Methods for Streamlining Your AR Process

Accounts receivable is considered an asset on your balance sheet, but if your company is struggling to collect payments from clients, it can quickly turn into a headache. ā€œā€™Cash is king’ in any business,ā€ says Andrew Trower, CPA and founder of Andrew Trower & Associates, P.S.C. ā€œDelayed invoicing increases the time it takes to collect […]

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Dispelling Key Myths About Equity Compensation Plans

The decision to offer equity compensation plans is just as personal as your exit plan. However, this benefit is often shrouded in misconceptions, preventing landscape company owners from giving it their full consideration. Fear of Losing Control Often, the word equity is confused with ownership. Many owners tend to be reluctant to even consider equity […]

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How I Do It: Building a Strong Net Promoter Score

When the majority of your business comes from referrals and word of mouth, what better way to measure your customers’ loyalty and experience with your lawn or landscape company than with your Net Promoter Score? For instance, Woodlawns Landscape Company’s average NPS year to year is 90. They started collecting their Net Promoter Score in […]

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Branching Out: Balancing Autonomy and Oversight While Expanding

From increased purchasing power to providing growth opportunities to team members, scaling via branches can be a powerful tool for your business. However, branches can also be a double-edged sword if you fail to sustain your quality levels and company culture. Centralizing Overhead Tasks One of the benefits of a branch structure is being able […]

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