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Safety Culture: Cultivating Cybersecurity Awareness Within Your Team

As technology becomes more commonplace within your landscape company, the importance of cybersecurity awareness only increases. Whether your team is using software to schedule appointments, create client estimates or tablets in the field to take property notes, all of these have the potential to be exploited if you are not educating your staff on the […]

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Survey Says: Consumer Mindset Toward Green Spaces Is Positive

Recently, G&S Business Communications conducted a survey that found 69% of respondents believe having and maintaining natural grass helps the environment. “Consumers have strong preferences toward natural grass driven by their desire for authenticity, the sensory enjoyment of real grass and the aesthetic values that define personal outdoor spaces,” says Lyndsey Newnam, senior vice president […]

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Level Up: Ziehler Lawn Care Is Focused on Enhancing Their Customers’ and Employees’ Lives

Our Level Up series shares the strategies that help landscape and lawn care companies get to the next level. Make 20,150 lives more enjoyable by 2030 is Ziehler Lawn Care’s current Big Hairy Audacious Goal (BHAG). This includes growing to over 20,000 active customers and building a team of 150 employees. Andrew Ziehler, owner and […]

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New Overtime Rule Goes Into Effect July 1

Recently, the Department of Labor issued a final rule, updating and revising regulations outlined in 13(a)(1) of the Fair Labor Standards Act. The rule addresses the exemption from minimum wage and overtime pay requirements for executive, administrative, and professional (EAP) employees and will take effect on July 1, 2024, increasing both the standard salary level […]

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Safety Culture: Mitigating Tick and Mosquito Bites

Landscaping allows your team to enjoy being in the great outdoors, but it also increases the likelihood they’ll encounter pests like ticks and mosquitoes. These insects may carry bacteria, parasites or viruses, which is why it’s so important for your team to be aware of where they are more likely to appear, how to mitigate […]

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Going Beyond Customer Service: Delivering a Superior Customer Experience to Lawn and Landscape Clients

In the sea of sameness, lawn and landscape companies often highlight their customer service as one of their differentiating factors. However, customer service just scratches the surface of client interactions. “The customer service side is the bare minimum,” says Chris Galluzzo, director of account management for Mainely Grass, based in Bedford, New Hampshire. “You’re doing […]

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How I Do It: Environmental Enhancements Plants Seeds with The Next Generation

The future of the industry is high schoolers and Carmen Kesteven, HR manager for Environmental Enhancements, Inc., based in Sterling, Virginia, has made it her mission to educate them on the landscape industry. “If we don’t educate them, if you don’t let them know that the current opportunities that we have in the landscape industry, […]

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Access Mental Health Resources for Your Employees

May is Mental Health Awareness Month, and NALP wants to help you demonstrate your commitment to the well-being of your employees. Workplaces can be a key source for resources, solutions and activities designed to improve mental health and well-being. Here are some ways to foster a supportive and inclusive workplace culture: Please refer to these […]

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The Importance of Systemizing Your Training

Just like any sports team, you are only as good as your training. If your team doesn’t have a firm understanding of the fundamentals and regularly builds on that understanding, your lawn or landscape company will continue to struggle with quality and efficiency. “Operation tempo is so high in the spring that trying to hit […]

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Team Building: What Employees Like Best About a Good Company Culture

You’ve probably heard company culture listed as a top reason employees stay at a landscape organization. Today we’re diving into the more specific aspects they like and the benefits of a strong company culture. What Resonates with Employees Dean DeSantis, owner of DeSantis Landscapes, based in Portland, Oregon, boils it down to trust. “Trust that […]

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