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Account managers are the backbone of Visterra Landscape Group, based in Rosemont, Illinois. Because these team members are critical for retaining customers and increasing margins, the company decided that one of their core focuses will be providing their account managers with more resources. āI think as an industry as a whole, we have lacked providing […]
It takes time and money to develop quality managers on your team, so the last thing you need is for them to walk out the door. Additionally, the tenure of your managers has a direct impact on the trust you are able to generate with your clients and other team members. āThe retention of these […]
Recruiting is HRās responsibility, right? For Will Richardson, managing director of Father Nature Landscapes, based in Birmingham, Alabama, heās found itās more beneficial when he takes an active role in this task. āIn my mind, it’s a way better investment in our future for me to focus on recruiting and get the right people on […]
Tim McAuliffe originally thought he would retire in Texas after selling his firm in Pennsylvania and moving in 2018. However, he and his wife chose to make a change for more work/life balance with their family in 2024. āI had the opportunity to join a local firm in the Carolina coastal area of Wilmington, North […]
Itās easy to feel overwhelmed by the speed of new technologies coming to the market, particularly in the AI space. Rather than considering it a lost cause to stay on top of these changes, Level Green Landscaping, based in Upper Marlboro, Maryland, opted to create an internal AI council that allows their team the freedom […]
In-service documentation may seem like just more admin work for your crews, but it is a powerful form of insurance that can protect your business from serious legal expenses. Claims arise for every type of business. While good documentation is a common practice for those in snow and ice management, it is also a strong […]
When you donāt have a clear structure for your pay decisions, you run the risk of higher turnover, recruiting challenges, employee distrust, and noncompliance with legal requirements, depending on your location. Currently, 16 states have laws related to pay transparency and 10 additional states have introduced bills regarding pay transparency. Some states, like Ohio, have […]
Two years ago, Father Nature Landscapes, based in Birmingham, Alabama, was struggling to find individuals who were willing to get their hands dirty and found satisfaction from building something with their hands. āEven with a growing internship program, we found it challenging to hire solely from the college pipeline,ā says Will Richardson, managing director of […]
When youāre growing rapidly, it can look great on paper, but it can come at the cost of your people becoming burnt out. Knowing when you need to slow down requires you and your leadership team to take the time to check in with your employees regularly. Rick Sartori, vice president of East Coast […]
Chris Senske is the acquisition ambassador for the Senske Family of Companies. He started out in the industry at a young age, working for his father, Bill. After his father had built up Senske Servicesā reputation, he passed the reins to Chris in the 1980s. Over the years, Senske grew the Kennewick, Washington-based business to […]
