Business Advice & Stories Archives - Page 25 of 110 - The Edge from the National Association of Landscape Professionals

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Business Advice & Stories

How I Do It: Creating a Safety Champion Program

Environmental Management, Inc. (EMI), based in Plain City, Ohio, recently created a safety champion program in an effort to increase their team’s engagement and focus on safety. ā€œIt’s hard to have people be engaged with safety,ā€ says Joe Payne, environmental health and safety associate director for EMI. ā€œA lot of people were just like, ā€˜Oh, […]

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High Standards, High Rewards: Creating a Drug-Free Workplace at Your Landscape Company

Adding a drug-free workplace policy to your lawn or landscape company can be intimidating if you’re afraid you’ll lose your employees. Rob Ambler, president ofĀ Ambler Industries, based in Furlong, Pennsylvania,Ā says it was this fear that stopped him from enacting a drug-free workplace policy sooner. ā€œYou can’t start it fast enough,ā€ Ambler says. ā€œProfessionally, it was […]

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Shared Stakes, Shared Success: Franz Witte’s Approach to Employee Partners

Franz Witte understood the value of working with a partner from the very start when he founded Franz Witte Landscape Contracting, Inc., based in Nampa, Idaho, with a college friend in 1971. After his friend moved on to another career, Witte and his wife Vicki were the sole owners of the company until 2007, when […]

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Generating Customer Satisfaction by Mastering the Client Conversation

An order maker, or a client representative, is someone who is always looking for opportunities to enhance client properties. This starts with understanding the client’s wants and needs. You can uncover these by viewing their inspirations on Pinterest and asking lots of questions. ā€œWhat are your hot buttons?ā€ Marty Grunder, president and CEO of Grunder Landscaping […]

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How I Do It: Creating An International Exchange Program

You might think of an exchange program as something college students can take advantage of while studying, but John Mini Distinctive Landscapes, based in Congers, New York, recently launched their first-ever exchange with the Plant Designs team in London, England. Mark Mini, president of John Mini Distinctive Landscapes, says this program is the result of […]

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Business Smarts: Be An Order Maker, Not An Order Taker

In the years during the pandemic, many landscape companies experienced a surge in business as numerous customers decided to invest in their landscapes. In many cases, all you had to do was pick up the phone in order to win business. Yet as the economy shifts, it’s important for landscape professionals to become ‘order makers’ […]

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Insights from Second-Generation Owners of Landscape Companies

Passing the family business on to the next generation comes with its own set of advantages and challenges. These landscape professionals share their experience of taking the helm and advice for others considering this exit strategy. Pricing the Company One tricky aspect passing the business on to family is handling the discussion of how much […]

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How I Do It: BrightView Steps Up Safety with Work Boot Initiative

The right pair of work boots is an underappreciated but vital part of a landscape employee’s personal protective equipment. This year, BrightView, headquartered in Blue Bell, Pennsylvania, recognized the importance of high-quality footwear and partnered with Red Wing Shoes to equip over 18,000 BrightView employees with new boots. This program, known as Stepping It Up […]

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What Business Worry Keeps You Up at Night?

As the owner of a lawn care or landscape company, there are a multitude of business concerns that can keep you awake at night. Some of your worries are quite common and shared with many others in the industry. Below are some of the prevailing stressors as well as how different owners handle these sleep […]

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How I Do It: Adding an AI Website Agent

How much time does your team have to spend answering basic customer questions like where can they pay their bill on your website or how high they should mow their grass? With the help of an AI website agent, Oasis Turf & Tree, based in Loveland, Ohio, has been able to save hours of being […]

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