business smarts Archives - Page 5 of 14 - The Edge from the National Association of Landscape Professionals

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business smarts

Scaling Strategically: When To Expand With Branches

If growth is your goal, there comes a time when you have to consider if you’d like to expand with branch locations. This form of growth can be an exciting time for your team, but it also should be executed with care. This process takes time, and rushing can be detrimental to your overall brand […]

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Common Misconception: Why Punishing Mistakes Doesn’t Build Accountability

Mistakes are a part of life, but how you choose to respond to them in your business can greatly impact your culture and your ability to foster true accountability. When a crew member damages a property or bids a job wrong, you might feel you have to respond in a disciplinary manner to set the […]

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How to Spot Pain Points and Opportunities in Your Lawn and Landscape Business

When you’re in the thick of it, some of the struggles of running your lawn or landscape company can seem like that’s just the way things are. However, taking a step back and using Kat Cole’s process of asking three questions and making a list can help you not only identify opportunities to improve but […]

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The Case for Open-Book Management

If you are looking for a way to empower your employees to perform better, consider looking into implementing open-book management. ā€œIt helped us out tremendously in engaging the team, getting them to participate in the overall success of the business, because they understand enough about what their actions and behaviors every day do to affect […]

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Scaling Your Success: Prioritization Strategies for Growing Landscape Businesses

This information came from a session during the 2024 ELEVATE conference and expo. Don’t miss ELEVATE in Phoenix, Arizona, on Nov. 2-5, 2025. Growing your landscape business can sometimes feel like building a plane while flying it. This is why it’s important to think about what you want your company to look like in five to 10 […]

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Five Business Books That Can Revolutionize Your Landscape Company

If one of your New Year’s resolutions is to read more books, consider mixing in some business books as well. Many landscape company owners have found these types of books can provide them with valuable insights and concepts to implement in their own operations. These are some of the business books NALP members recommend checking […]

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Keys to Effective Sales Role-Playing and Scenarios to Practice

Role-playing with your sales team is an excellent tool to hone their skills and build more confidence. Yet this practice can easily go off the rails and become a waste of time if not executed effectively. ā€œYou’re teaching your techs the proper way to handle different projects and using materials and fertilizers and weed control […]

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Boosting Your Business: Mastering the Art of Overcoming Sales Objections

Objections are something your sales team will face on a regular basis as landscape projects call for a significant investment. However, these can turn into lost sales if your sales staff doesn’t know how to address these common objections from customers properly. ā€œAccording to data, 44% of salespeople give up after a single rejection, and […]

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Debt Done Right: Finding the Right Balance Between Growth and Profit

Debt is a term that typically has a negative connotation. It can bring to mind collection companies and possibly even bankruptcy if it is allowed to get out of hand. However, debt can be a useful tool for growing your business when utilized properly. ā€œā€˜All debt is bad debt’ is a common misconception among people […]

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Practice Makes Perfect: How Role-Playing Boosts Your Sales Team’s Performance

Sales is a competition that requires practice. Just like how a professional sports team trains regularly, having your sales team practice role-playing can increase their success. ā€œYou want to practice in a controlled environment where you can pause, you can go back, you can rewind, you can fail, and it’s not going to affect the […]

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