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When you work with residential clients, much of their decision-making is based on emotions. Obviously, logical aspects still play a factor in their decision, but connecting with homeowners through design narratives can be crucial for getting a sale across the finish line. Forging An Early Bond Finding common ground early on can help you quickly […]
In college, Emilie Steinauer was undecided about her major until she took a landscape appreciation course to fulfill a core credit requirement. Before taking the class, she had no idea the landscape industry existed as a career path. āThat class opened my eyes to the world of horticulture, and I quickly realized my passion for […]
The lawn and landscape industry is built on relationships, which is why some companies prefer to see their customers more as partners. Choosing to have a collaborative connection with clients versus a transactional relationship has many benefits. Likewise, opting to view vendors as partners as well can provide critical support in times of need. Why […]
The importance of quality communication with your clients cannot be overstated. For many landscape companies, the level of communication they provide is one of their key differentiators. āEffective communication is the cornerstone of any successful relationship,ā says Kaylie Gibbons, maintenance business manager with Landcrafters, based in Pinellas Park, Florida. āBy fostering transparency and professionalism across […]
If you hadnāt heard of the company Ethoscapes five years ago, that would be understandable, as the business was created in 2023. However, since then, they have soared into the spotlight with their rapid M&A and organic growth. In 2024, the business was the second-fastest growing company out of Landscape Managementās Top 150, with 203% […]
When a client contacted Environmental Management Services, Inc. (EMI), based in Plain City, Ohio, they wanted a residential landscape renovation that seamlessly integrated a contemporary design with a luxurious, functional outdoor environment. EMI delivered all this while preserving the homeownerās century-old oak tree. In addition to earning a Gold Award of Excellence for the overall […]
Bob Grover is the founder and chairman of Pacific Landscape Management, based in Hillsboro, Oregon. He has been working in the landscape industry since 1985 and has a bachelorās degree in horticulture from Oregon State University. Pacific Landscape Management was acquired by Southfield Capital in 2021. With 40 years of experience in the industry, what […]
Quality employees are fantastic, but those who stay with your lawn or landscape company long-term are the Holy Grail of team members. These individuals can provide operational consistency to your clients and develop a wealth of knowledge and experience. Misty Gil, recruiting specialist and company ambassador for Myatt Landscaping & Construction, based in Fuquay-Varina, North […]
Kurt Kane is the president and CEO of TruGreen, a national lawn care company headquartered in Memphis, Tennessee. Kane stepped into this role in 2023 with more than 20 years of experience driving increased employee engagement and customer satisfaction. Prior to joining TruGreen, he served as president, U.S., and Chief Commercial Officer at The Wendyās […]
If youāre watching the Super Bowl, or any sporting event for that matter, and you donāt know what the score is, it can be hard to stay engaged. Similarly, it can be difficult for your team to feel like they have a stake in the business when they donāt know how your landscape company is […]
