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āNow Mow Mayā is a popular movement that encourages homeowners to withhold their first lawn mowing until the first of June. For environmentally conscious homeowners, No Mow May can truly seem like a win-win. Help out some pollinators while delaying their mowing services for a whole month, whatās not to like? However, when you start […]
If you think of some of your recent positive interactions with a business, the majority of the time, this sentiment is created by an excellent customer experience. You felt valued, heard and your needs were catered to often before you had to request it. Similarly, this is what your clients should be enjoying when they […]
Company culture is one of the strongest tools you have when it comes to recruiting and retaining your employees. Make sure youāre taking advantage of this selling point of your business and avoid costly mistakes that can damage your culture in the long run. The Doās Matthew Spiece, general manager of Joshua Tree Experts, based […]
As technology becomes more commonplace within your landscape company, the importance of cybersecurity awareness only increases. Whether your team is using software to schedule appointments, create client estimates or tablets in the field to take property notes, all of these have the potential to be exploited if you are not educating your staff on the […]
Recently, G&S Business Communications conducted a survey that found 69% of respondents believe having and maintaining natural grass helps the environment. āConsumers have strong preferences toward natural grass driven by their desire for authenticity, the sensory enjoyment of real grass and the aesthetic values that define personal outdoor spaces,ā says Lyndsey Newnam, senior vice president […]
Our Level Up series shares the strategies that help landscape and lawn care companies get to the next level. Make 20,150 lives more enjoyable by 2030 is Ziehler Lawn Careās current Big Hairy Audacious Goal (BHAG). This includes growing to over 20,000 active customers and building a team of 150 employees. Andrew Ziehler, owner and […]
Recently, the Department of Labor issued a final rule, updating and revising regulations outlined in 13(a)(1) of the Fair Labor Standards Act. The rule addresses the exemption from minimum wage and overtime pay requirements for executive, administrative, and professional (EAP) employees and will take effect on July 1, 2024, increasing both the standard salary level […]
Landscaping allows your team to enjoy being in the great outdoors, but it also increases the likelihood theyāll encounter pests like ticks and mosquitoes. These insects may carry bacteria, parasites or viruses, which is why itās so important for your team to be aware of where they are more likely to appear, how to mitigate […]
In the sea of sameness, lawn and landscape companies often highlight their customer service as one of their differentiating factors. However, customer service just scratches the surface of client interactions. āThe customer service side is the bare minimum,ā says Chris Galluzzo, director of account management for Mainely Grass, based in Bedford, New Hampshire. āYou’re doing […]
The future of the industry is high schoolers and Carmen Kesteven, HR manager for Environmental Enhancements, Inc., based in Sterling, Virginia, has made it her mission to educate them on the landscape industry. āIf we don’t educate them, if you don’t let them know that the current opportunities that we have in the landscape industry, […]
