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Safety is paramount for any landscape company, but Ryan Pontzloff, owner of Px3 Landscaping LLC, based in Pittsburgh, Pennsylvania, approaches it from the lens of a volunteer firefighter. āBeing a volunteer firefighter in the communities in which your company operates really shifts your focus,ā Pontzloff says. āYou get to learn street names and addresses through […]
Your account managers are the backbone of your business, and just like your own spine, you have to take care of them, or you can end up feeling some serious pain in the form of unsatisfied customers. āIt builds stability not only within the company but for your clients as well,ā says Mackenzie Payne, branch […]
Account managers are the backbone of Visterra Landscape Group, based in Rosemont, Illinois. Because these team members are critical for retaining customers and increasing margins, the company decided that one of their core focuses will be providing their account managers with more resources. āI think as an industry as a whole, we have lacked providing […]
It takes time and money to develop quality managers on your team, so the last thing you need is for them to walk out the door. Additionally, the tenure of your managers has a direct impact on the trust you are able to generate with your clients and other team members. āThe retention of these […]
Recruiting is HRās responsibility, right? For Will Richardson, managing director of Father Nature Landscapes, based in Birmingham, Alabama, heās found itās more beneficial when he takes an active role in this task. āIn my mind, it’s a way better investment in our future for me to focus on recruiting and get the right people on […]
Tim McAuliffe originally thought he would retire in Texas after selling his firm in Pennsylvania and moving in 2018. However, he and his wife chose to make a change for more work/life balance with their family in 2024. āI had the opportunity to join a local firm in the Carolina coastal area of Wilmington, North […]
Itās easy to feel overwhelmed by the speed of new technologies coming to the market, particularly in the AI space. Rather than considering it a lost cause to stay on top of these changes, Level Green Landscaping, based in Upper Marlboro, Maryland, opted to create an internal AI council that allows their team the freedom […]
In-service documentation may seem like just more admin work for your crews, but it is a powerful form of insurance that can protect your business from serious legal expenses. Claims arise for every type of business. While good documentation is a common practice for those in snow and ice management, it is also a strong […]
When you donāt have a clear structure for your pay decisions, you run the risk of higher turnover, recruiting challenges, employee distrust, and noncompliance with legal requirements, depending on your location. Currently, 16 states have laws related to pay transparency and 10 additional states have introduced bills regarding pay transparency. Some states, like Ohio, have […]
Two years ago, Father Nature Landscapes, based in Birmingham, Alabama, was struggling to find individuals who were willing to get their hands dirty and found satisfaction from building something with their hands. āEven with a growing internship program, we found it challenging to hire solely from the college pipeline,ā Richardson says. āA lot of graduates […]
