Business Advice & Stories Archives - Page 5 of 108 - The Edge from the National Association of Landscape Professionals

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Business Advice & Stories

Coming Full Circle: Why One Army Recruiter Returned to His Landscape Roots

Chances are you’ve had a former employee come back to work for your company after a handful of years, but for Pete LaSage, he ended up returning to David J. Frank Landscape Contracting, Inc., almost 30 years later. During this interlude, LaSage gathered relevant and necessary skills for his current role as a human resources […]

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How a Perpetual Purpose Trust Works in a Landscape Company

If as an owner, you don’t like the idea of your company’s culture and purpose changing after you sell the business, you’re not alone.   This is what prompted Dave Mazanowski, founder of Mainscape, based in Fishers, Indiana, to establish a purpose trust to sustain the company’s mission and vision in perpetuity. ā€œWhen you’re with […]

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Stop Sending Enhancement Proposals That Go Nowhere

Finding enhancement work isn’t the hard part for most landscape companies. Getting the client’s approval is.   Two landscape companies can propose the exact same drainage upgrade, but your timing, presentation and follow-through will impact the client’s final decision. Brook Haygood, vice president of sales for Visterra Landscape Group, based in Rosemont, Illinois, says the […]

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Door Number Three: Why Mainscape Chose a Perpetual Purpose Trust

When landscape company owners begin considering their exit strategy, it often comes down to a choice between passing the business on to family members/key employees or selling to private equity. But what if there was a third door? This was the option Mainscape’s founder, Dave Mazanowski, ultimately ended up taking. The company has recently begun a […]

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Firefighter-Owned and Operated: How Px3 Landscaping Puts Safety Above Everything

Safety is paramount for any landscape company, but Ryan Pontzloff, owner of Px3 Landscaping LLC, based in Pittsburgh, Pennsylvania, approaches it from the lens of a volunteer firefighter. ā€œBeing a volunteer firefighter in the communities in which your company operates really shifts your focus,ā€ Pontzloff says. ā€œYou get to learn street names and addresses through […]

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The Systems and Support Account Managers Need to Stay Long Term

Your account managers are the backbone of your business, and just like your own spine, you have to take care of them, or you can end up feeling some serious pain in the form of unsatisfied customers. ā€œIt builds stability not only within the company but for your clients as well,ā€ says Mackenzie Payne, branch […]

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How I Do It: Investing in Account Manager Sales Training

Account managers are the backbone of Visterra Landscape Group, based in Rosemont, Illinois. Because these team members are critical for retaining customers and increasing margins, the company decided that one of their core focuses will be providing their account managers with more resources. ā€œI think as an industry as a whole, we have lacked providing […]

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The Secret to Manager Loyalty in a Competitive Labor Market

It takes time and money to develop quality managers on your team, so the last thing you need is for them to walk out the door. Additionally, the tenure of your managers has a direct impact on the trust you are able to generate with your clients and other team members. ā€œThe retention of these […]

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How I Do It: Taking the Lead on Recruiting

Recruiting is HR’s responsibility, right? For Will Richardson, managing director of Father Nature Landscapes, based in Birmingham, Alabama, he’s found it’s more beneficial when he takes an active role in this task. ā€œIn my mind, it’s a way better investment in our future for me to focus on recruiting and get the right people on […]

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Starting Over From Scratch: How A Client-First Approach Led to National Recognition

Tim McAuliffe originally thought he would retire in Texas after selling his firm in Pennsylvania and moving in 2018. However, he and his wife chose to make a change for more work/life balance with their family in 2024. ā€œI had the opportunity to join a local firm in the Carolina coastal area of Wilmington, North […]

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