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Once your team has completed a job, do you take the time to conduct a project post-mortem, or are you so busy that you simply rush on to the next task? If you arenāt pausing to evaluate what went right and what went wrong on a job, your team will be doomed to repeat itself […]
Poorly managed material costs can shrink your already tight margins. However, if you take the time to develop strong vendor relationships, you can ensure youāre getting the best pricing for this expense. āBy negotiating better pricing or terms, businesses can improve their profit margins without sacrificing quality,ā says Mary Angebranndt, a purchaser for Ruppert Landscape, […]
Kenny Crenshaw originally wanted to be a farmer. However, he lacked the resources to do so in the 80s. Instead, he was presented with the opportunity to start a lawn care company with Bob Taylor. He had worked for Taylor mowing lawns while attending college. At age 22, he started Herbi-Systems, based in Memphis, Tennessee, […]
Over the years, your businessās core service may have shifted as you found your niche. Even when youāve found your sweet spot, itās essential to remain open to evolving in response to your customersā needs and desires. āWhen you home in on that client, and you weed out the noise from everything else, your customer […]
Having standard operating procedures in place from the start can help your company continue to grow rapidly, as every new team member you bring on is on the same page with the rest of your staff. Without detailed and clear SOPs, everyone will have different approaches to certain tasks. While some methods may reach the […]
If you want to start your season off on the right foot next year, conducting strategic planning is fundamental practice you need to master. āI think for those who are not sure about investing the time, you really have to ask yourself, āWhere do you want to be in 10 years?āā says Justin White, owner […]
Guest post by Bob Williamson, pest & lawn director for Cetane Associates We all like convenience in every aspect of our lives. No one likes to wait, and itās easy to become frustrated when things arenāt resolved promptly or when we donāt get what we want right away. Growing your business means being ready to […]
In a perfect world, youāll be able to decide exactly when you want to exit the business, and your team will be well prepared for this change. However, life rarely goes according to plan, which is why you need to develop your strategy for succession early on. Chris Psencik, partner and vice president of […]
Do you know if your crews are performing above or below average when it comes to completing various tasks in the landscape? You can now access key benchmarks across core services such as landscape maintenance, irrigation, hardscaping and snow removal with NALPās Sample Landscape Production Rate publication. āIf you don’t have accurate production rates, you […]
Itās well-known that it is more expensive to acquire new customers compared to retaining your existing ones, but what about when you try to win back former clients? Mary Grace Shisler, marketing leader for Ziehler Lawn Care, based in Centerville, Ohio, says it is generally easier to regain former clients versus bringing in brand new […]
