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Kenny Crenshaw originally wanted to be a farmer. However, he lacked the resources to do so in the 80s. Instead, he was presented with the opportunity to start a lawn care company with Bob Taylor. He had worked for Taylor mowing lawns while attending college. At age 22, he started Herbi-Systems, based in Memphis, Tennessee, […]
Over the years, your businessās core service may have shifted as you found your niche. Even when youāve found your sweet spot, itās essential to remain open to evolving in response to your customersā needs and desires. āWhen you home in on that client, and you weed out the noise from everything else, your customer […]
Having standard operating procedures in place from the start can help your company continue to grow rapidly, as every new team member you bring on is on the same page with the rest of your staff. Without detailed and clear SOPs, everyone will have different approaches to certain tasks. While some methods may reach the […]
If you want to start your season off on the right foot next year, conducting strategic planning is fundamental practice you need to master. āI think for those who are not sure about investing the time, you really have to ask yourself, āWhere do you want to be in 10 years?āā says Justin White, owner […]
Guest post by Bob Williamson, pest & lawn director for Cetane Associates We all like convenience in every aspect of our lives. No one likes to wait, and itās easy to become frustrated when things arenāt resolved promptly or when we donāt get what we want right away. Growing your business means being ready to […]
In a perfect world, youāll be able to decide exactly when you want to exit the business, and your team will be well prepared for this change. However, life rarely goes according to plan, which is why you need to develop your strategy for succession early on. Chris Psencik, partner and vice president of […]
Do you know if your crews are performing above or below average when it comes to completing various tasks in the landscape? You can now access key benchmarks across core services such as landscape maintenance, irrigation, hardscaping and snow removal with NALPās Sample Landscape Production Rate publication. āIf you don’t have accurate production rates, you […]
Itās well-known that it is more expensive to acquire new customers compared to retaining your existing ones, but what about when you try to win back former clients? Mary Grace Shisler, marketing leader for Ziehler Lawn Care, based in Centerville, Ohio, says it is generally easier to regain former clients versus bringing in brand new […]
Time flies when youāre busy executing work. Yet itās essential to pause and review if you are on track to reach your goals before the end of the year. Ideally, you should be checking on your companyās performance at least on a quarterly basis, if not monthly or weekly. However, a mid-year check-in specifically can […]
Failing to delegate effectively can come from a fear of losing control. However, if you go about selecting the right team members and prepare them properly, delegation can benefit your organization twofold. It not only takes tasks off your plate so you can focus on more pressing matters, it also empowers your employees and grows […]
