Latest from NALP - The Edge from the National Association of Landscape Professionals

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The Dos and Don’ts of Customer Communication

A common differentiator that lawn and landscape companies will highlight when selling services to clients is their communication. Often, customers who are looking for a new service provider will say their main complaint is a lack of communication with their current landscape business. A lot of these dos and don’ts listed below can seem like […]

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Landscapes of the Month: Retaining Beauty in Every Space

This retirement community along the North Shore of Chicago, Illinois, is a hub of outdoor activity. With a rooftop patio and extensive walkways, the landscape provides a perfect setting for social events. As the initial installation wrapped up, the property managers turned to James Martin Associates, based in Mundelein, Illinois, to maintain the property and […]

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Utilizing Email Automation in Your Sales Pipeline

Gone are the days of sales simply flooding in as customers sought out lawn care and landscape services. As sales become more of a time-intensive effort, staying in front of your leads is critical. This is where email automation can provide significant wins for your organization. Segmented, personalized campaigns have been shown to drive a […]

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How NCLC Planted the Seeds of a Thriving Career for This Young Pro

In a world where many college graduates are struggling to find their first job due to a number of factors, this wasn’t an issue for Chris Graham, who started working for Designscapes Colorado, based in Centennial, Colorado, as a residential design associate in February this year. Graham graduated from Colorado State University in December 2024 […]

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The Year We Lost It All — And Found Our True Value

This article is written in an “As Told To” format. Chris Lee is the president of EarthWorks, a $37 million full-service landscape management company, based in Lillian, Texas. 2015 was probably the worst year I have ever experienced as a business owner. It was also an eye-opening ordeal that helped us change for the better. It […]

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How to Support Team Members as They Become Managers

This information came from a session during the 2024 ELEVATE conference and expo. Don’t miss ELEVATE in Phoenix, Arizona, on Nov. 2-5, 2025. When’s the last time a highly-experienced individual walked in your door looking for a manager role? Even if this has happened at your company, it is definitely not the norm. If you want strong […]

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Level Up Your Team: NALP Now Offers Free Online Training for Members

To continue to raise professionalism in the industry, NALP contractor members now have free access to comprehensive online training as part of their membership. “NALP’s role as the trade association for the industry is to really help the industry grow,” says Britt Wood, CEO of NALP. “By providing training as part of membership, we’re enabling […]

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In Memoriam: Chuy Medrano

Chuy Medrano passed away on March 14, 2025, at the age of 70. Medrano was the co-founder and owner of CoCal Landscape, based in Denver, Colorado. Born in Chihuahua, Mexico, Medrano was the oldest of eight siblings and only finished the third grade before he began working to help support his family. He took whatever […]

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Rooted in the Community: Four Ways to Genuinely Connect Locally

Without your local community, your business wouldn’t be able to exist, so it’s only natural to want to give back and support it. Not only is being active in your local community the right thing to do, but it can also attract additional clients and team members to your organization. “It’s just good business,” says […]

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Level Up: Peak Landscape Builds Their Success by Fostering Trust

Our Level Up series shares the strategies that help landscape and lawn care companies get to the next level. Peak Landscape, based in Hillsboro, Oregon, has the ability to take older landscapes that have seen better days and revitalize them into a sustainable, beautiful space that their customers can appreciate. Mark Pyrah, president of Peak […]

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