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Team Building: Are You Asking the Right Interview Questions?

When you’re looking to hire new team members, conducting job interviews can be the determining factor in whether you hire a candidate or not. Even if a person looks good on paper, by asking the right questions, you can more easily identify if they are a good fit for your culture and a welcome addition […]

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LEEDing the Way: Pursuing Green Building Certifications for Landscape Projects

Leadership in Energy and Environmental Design (LEED) is one of the most comprehensive certifications out there, denoting whether a building is energy- and resource-efficient. Most consider indoor elements to be the most important, but landscaping and outdoor influences carry equal weight. LEED Certification Requirements and Credits LEED certification criteria vary based on the type of […]

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The Nuances of Battery Power: Key Features to Consider When Transitioning

The transition from gas to battery-powered equipment is a complex process. It requires rethinking a lot of your processes and determining the right charging setup to ensure your crews have enough power to get through the day. “No two days are exactly alike, and factors like job type, site conditions, and charging accessibility all influence […]

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How I Do It: Commission-Based Pay for Field Staff

In the past, American Turf and Tree Care, based in Greeley, Colorado, was struggling with paying for non-productive work. Around 10 years ago, they changed this by rolling out production commissions for their field technicians. Blair Matthews, head of sales and marketing at American Turf and Tree Care, says the commission-based pay aligns their technicians with […]

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The Dos and Don’ts of Customer Communication

A common differentiator that lawn and landscape companies will highlight when selling services to clients is their communication. Often, customers who are looking for a new service provider will say their main complaint is a lack of communication with their current landscape business. A lot of these dos and don’ts listed below can seem like […]

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Landscapes of the Month: Retaining Beauty in Every Space

This retirement community along the North Shore of Chicago, Illinois, is a hub of outdoor activity. With a rooftop patio and extensive walkways, the landscape provides a perfect setting for social events. As the initial installation wrapped up, the property managers turned to James Martin Associates, based in Mundelein, Illinois, to maintain the property and […]

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Utilizing Email Automation in Your Sales Pipeline

Gone are the days of sales simply flooding in as customers sought out lawn care and landscape services. As sales become more of a time-intensive effort, staying in front of your leads is critical. This is where email automation can provide significant wins for your organization. Segmented, personalized campaigns have been shown to drive a […]

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How NCLC Planted the Seeds of a Thriving Career for This Young Pro

In a world where many college graduates are struggling to find their first job due to a number of factors, this wasn’t an issue for Chris Graham, who started working for Designscapes Colorado, based in Centennial, Colorado, as a residential design associate in February this year. Graham graduated from Colorado State University in December 2024 […]

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The Year We Lost It All — And Found Our True Value

This article is written in an “As Told To” format. Chris Lee is the president of EarthWorks, a $37 million full-service landscape management company, based in Lillian, Texas. 2015 was probably the worst year I have ever experienced as a business owner. It was also an eye-opening ordeal that helped us change for the better. It […]

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How to Support Team Members as They Become Managers

This information came from a session during the 2024 ELEVATE conference and expo. Don’t miss ELEVATE in Phoenix, Arizona, on Nov. 2-5, 2025. When’s the last time a highly-experienced individual walked in your door looking for a manager role? Even if this has happened at your company, it is definitely not the norm. If you want strong […]

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