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Jill Odom is the senior content manager for the National Association of Landscape Professionals.
When it comes to insurance, your experience modification (mod) is a factor you receive annually based on your historical claims for workers’ compensation and your payroll. Those two are compared with the national averages and you receive a number either below or above one. An experience mod below one means you’re doing better than the […]
After experiencing a cyberattack, Massey Services, based in Orlando, Florida, implemented a number of practices to mitigate the risk of a similar event. Adam Scheinberg, VP of information technology at Massey, has broken these network security practices down all by the letter E. Edge Monitoring – The edge of your network is where your network […]
Our Level Up series shares the strategies that help landscape and lawn care companies get to the next level. Growing up, Sam Hill didn’t realize he could make a career doing something outdoors aside from forestry. He pursued a chemistry major but was stuck in a basement lab with no windows, driving him to search […]
New tools and technology are constantly being adopted to help businesses like yours work more efficiently. Analytics is just one more method to augment your company’s success. “Landscape businesses that can provide quick estimates, manage their labor diligently and deliver on customer expectations will continue to be successful,” says Sean Kramer, CIO for SiteOne Landscape […]
Since the pandemic, customers are more willing to engage with brands over social and messaging channels. It’s also made them impatient and more likely to prioritize convenience over price. Check out some of the rising trends predicted for 2023 when it comes to customer service and marketing. Augment Customer Service with Chatbots According to the […]
First impressions matter and your onboarding process is your opportunity to give your new hires a great first impression of your company. Not only that, but it also helps ensure they are properly prepared to work at your company long-term and understand the career possibilities. If you’re struggling to get new employees to stay past […]
In season 3, episode 29 of the Growing in the Green Industry Podcast, hosts Brett Lemcke with R.M. Landscape, Macey Robison with LandCare and Neal Glatt with GrowTheBench talk Jennifer Burnett, EVP of organizational development with LandCare. Burnett has worked at LandCare for seven years and has been in the industry for over 24 years. […]
The possibility of a cybersecurity attack is probably not one of your number one concerns when you’re running your business. Labor shortages, rising material costs and demanding clients are all pressing matters that keep you occupied. Even if you have a dedicated IT team, this doesn’t automatically eliminate the chance of a cybersecurity attack. Adam […]
To keep your lawn or landscape business running smoothly you need steady cash flow. One consideration to improve that cash flow is making bill payment for customers as easy as possible. While cash or check are still viable options, more companies are opting to include additional electronic payment methods. Depending on the size of your […]
Clients might think in the winter there are no lawn or landscape matters to concern themselves with, but this a prime time to monitor and eliminate overwintering pests that can become a problem in the spring. While one can hope the freezing temperatures will kill off all of these troublesome insects, many can survive as […]
