How I Do It

Operating and Communicating with Customers During the Quarantine

To say the current situation is unusual and difficult is not an overstatement. The COVID-19 crisis is evolving daily and industry companies are adapting their operations to protect and serve their staff – and client needs. “We have spent a tremendous amount of time over the past two weeks evaluating the recommendations to keep our […]

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5 Ways Belknap Landscape Prioritizes Safety in Landscaping

Safety is a lot of work. But Belknap Landscape Co., in Gilford, New Hampshire, prioritizes safety, making it an every day part of doing business. “The most important reason that safety is so critical is that we want our employees to go home in the same condition—if not better—each day,” says Angie Carignan, human resources […]

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How North Point Outdoors Handles Cash Flow & Labor Challenges

During his transition from high school to college, Andrew Pelkey started mowing residential lawns to help make ends meet. By his sophomore year, he had around 40 or 50 residential lawn accounts and decided to leave school to pursue landscaping full-time. By the end of year two, he was running a landscape and snow plow […]

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Using the Landscape Management Apprenticeship Program to Attract Talent

The Landscape Management Apprenticeship Program debuted in February 2019. Now, one year later, industry companies are using the program and realizing success. What’s working for attracting apprentices? How are they managing the program within their companies? What lessons can they pass along? Two companies who have used the program–L.G. Scott and Eichenlaub Inc.–will be presenting […]

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How to Build Better Landscape Customer Relationships

Most lawn and landscape professionals agree that building customer relationships is crucial to recruiting and retaining clients. While it’s common for business owners to focus their resources on gaining new business, building strong relationships with existing clients is important. It can set you up for repeat business. And happy clients also refer your services to […]

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Updating Your Website: 4 Tips for Lawn & Landscape Companies

A website is one of the best and most cost-effective ways to market your lawn and landscape business. This is why updating your website to keep it relevant and fast is vital for business growth. Trends in web design change almost daily, so it’s good to keep up with them. Additionally, search engines like Google […]

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cash flow

How to Fix Your Landscape Business Cash Flow Issues

What’s the life blood of any lawn and landscape business? Cash flow. You use the money that comes in from customers or other means to buy equipment, and pay expenses and employees. Of course, you want positive cash flow, which allows you to make new investments, such as hiring more employees or opening another location. […]

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top 10

Top 10 Stories of 2019

NALP strives to help its members better run their lawn and landscape businesses. We want to grow your professionalism, as well as industry professionalism. So we publish weekly stories about how you can best tackle employee and business issues. The information we share comes from industry experts and your fellow member companies. To celebrate the […]

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Get Organized! What a Landscape Company Org Chart Should Look Like

A landscape company org chart helps assign responsibility and accountability to your employees. It establishes a personnel framework with levels of oversight. You should write a job description for every position on the organizational chart. As we addressed in Aligning Your Organization, create a future organizational chart that includes positions you’ll need as you grow. This […]

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Monday morning

7 Ways Landscape Pros Stay Motivated on Monday Morning

You wake up with a sinking feeling in your stomach. It ranges from light sadness all the way to what some describe as “crippling dread.” You seek the scent and jolt only that liquid gold drink called coffee provides. Empty greetings and blank stares greet you as you wander aimlessly through your morning rituals. You […]

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