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Youāve fertilized, applied crabgrass control, sprayed weeds, and instructed your customer on how to water and mow their lawn.Ā On your last visit, the lawn was screaming green, the best in the neighborhood.Ā Today, the customer calls and says that their lawn is ruined, youāre responsible and that theyāre going to sue you, report you […]
Put down the weed killer! Youāre not ready for it yet.
As a brand new lawn care specialist, one of the first things you learned was to tell your customers to follow the one-third rule of mowing. Ā What if I told you that the one-third rule was flat-out wrong, and then recommended that you keep right on preaching it?
What makes a great landscape or lawn care sales or account manager?Ā According to Marty Grunder, of Grunder Landscaping, who led the NALP Sales Bootcamp events recently in Philadelphia and Dallas, there are five Strategic things that good sales pros have in common.
As a consumer, we all have minimum expectations from the companies we do business with. But, attaining minimum expectations is not what makes us continue business. At the Account Manager Excellence workshop in Atlanta, Georgia, Ken Thomas and Ben Gandy of Envisor Consulting explained it is the “Extra Mile Service” landscape and lawn care companies […]
Author, Alain Parcan, director of marketing forĀ Market Hardware, Inc., and NALP consultant, contributed this article.Ā When todayās customers are looking up products and services, itās no secret Google is the number one option. Therefore, it is easy to see why business owners are desperately seeking the right answers when trying to solve the mystery of […]
At Leaders Forum, the executive level leadership conference of the National Association of Landscape Professionals, top industry CEOs shared their struggles and challenges on the way to success with panel host, Scott Jamieson of Bartlett Tree Experts.Ā
They might be the best kept secrets, but we donāt want them to be. Here are our staff picks for the top five NALP resources that NALP member companies can be using now. Customizable Employee HandbookĀ It’s hard to stay on top of all the latest HR rules and policies. Luckily, we’ve made it easy […]
What, 2017 is over already? We hope NALP helped deliver a few light bulb moments this year that helped propel your business.Ā Here are the top 5 blog posts from Landscape Industry Essentials in 2017. Top 5 Landscapes Sales Tips that Work ā Ā Marty Grunder, consultant, speaker, and owner of Grunder Landscaping, shares gives his […]
Article author Mark Borrasso is a Success Coach atĀ LandOpt, an NALP Consultant Member firm. As you read this, you have the world at your fingertips. With the availability of tablets, smartphones, and increasingly portable computers, instantaneous access to information is the highest it has ever been in human history. Your brain, the storehouse for that […]
