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Many companies, regardless of the industry theyāre in, tout their customer service as a reason why consumers should choose them over others. Yet have you taken the time to evaluate your customer service to ensure youāre backing up your claims? Thereās the common saying that the customer is always right, but thereās far more to […]
Rebranding is a tricky business, especially if customers are familiar with your companyās name, but sometimes it is necessary. CMās Outdoor Solutions Group, based in Omaha, Nebraska, went through a rebrand last year when they decided their former name no longer reflected the breadth of their service offerings. āOur previous name was CMās A Cut […]
Ideal Landscape Group, based in St. Louis, Missouri, has been using the H-2B program for close to 15 years. The company typically requests 45 visas. In 2019, only 25 percent or less of the companies in the St. Louis area that use the H-2B program received their workers. āWe were fortunate enough to get them,ā […]
Joe Gonzalez has had a successful career spanning everything from finance to fashion before purchasing a small landscaping business in 1990 to build on a dream of owning his own company. His focus on customer service has helped grow that business ā which rebranded as ArtisTree Landscape Maintenance & Design in 2005 ā from a […]
Diversity makes companies stronger. That’s why the National Association of Landscape Professionals is launching an industry-wide discussion about how we can proactively encourage and support greater diversity in the industry. Find out how these companies achieve success through inclusive corporate cultures. Why Diversity Matters āThe more diverse we are, the better we can be as […]
In the fifth episode of theĀ Growing in the Green Industry Podcast,Ā hosts Miles Kuperus III, system architect at Include Software, Neal Glatt, managing partner of GrowTheBench, and Brett Lemcke, VP of R.M. Landscape spoke with Phil Harwood, LIC, a managing partner of GrowTheBench.com, an online resource for green industry education and employee development. GrowTheBench, founded […]
Finding employees is one of the hardest parts about being a landscape business owner. The good news: A 2017 IBIS World study reported steady growth in the housing and property markets over the past five years, resulting in greater demand for landscape industry workers. Similar trends are expected into 2023 as residential and commercial construction […]
This week, our Association held a diversity and inclusion discussion, via Zoom, with a wide range of NALP members, volunteer leaders, staff, and stakeholders. Due to space limitations, we werenāt able to invite all NALP members. However, we expect this to be the beginning of an industry-wide discussion about how we can be proactive about […]
On Monday, June 22, President Donald Trump signed an Executive Order to further limit the entry of immigrants into the United States. The Executive Order extends the April 22 Order which suspended entry of immigrants into the U.S. and expands the scope of the Order to also suspend temporary guest worker programs until the end […]
Safety is paramount to landscape and lawn care companies. However, one aspect of safety that can be overlooked is mental wellness. While itās not as visible as not wearing proper PPE, neglecting mental health is just as serious. Poor mental health can result in negative job performance, communication breakdowns with co-workers, and unsafe actions on […]
