We recently updated our Privacy Policy. By continuing to use this website, you acknowledge that our revised Privacy Policy applies.
Jill Odom is the senior content manager for the National Association of Landscape Professionals.
New tools and technology are constantly being adopted to help businesses like yours work more efficiently. Analytics is just one more method to augment your companyās success. āLandscape businesses that can provide quick estimates, manage their labor diligently and deliver on customer expectations will continue to be successful,ā says Sean Kramer, CIO for SiteOne Landscape […]
Since the pandemic, customers are more willing to engage with brands over social and messaging channels. Itās also made them impatient and more likely to prioritize convenience over price. Check out some of the rising trends predicted for 2023 when it comes to customer service and marketing. Augment Customer Service with Chatbots According to the […]
First impressions matter and your onboarding process is your opportunity to give your new hires a great first impression of your company. Not only that, but it also helps ensure they are properly prepared to work at your company long-term and understand the career possibilities. If youāre struggling to get new employees to stay past […]
In season 3, episode 29 of the Growing in the Green Industry Podcast, hosts Brett Lemcke with R.M. Landscape, Macey Robison with LandCare and Neal Glatt with GrowTheBench talk Jennifer Burnett, EVP of organizational development with LandCare. Burnett has worked at LandCare for seven years and has been in the industry for over 24 years. […]
The possibility of a cybersecurity attack is probably not one of your number one concerns when youāre running your business. Labor shortages, rising material costs and demanding clients are all pressing matters that keep you occupied. Even if you have a dedicated IT team, this doesnāt automatically eliminate the chance of a cybersecurity attack. Adam […]
To keep your lawn or landscape business running smoothly you need steady cash flow. One consideration to improve that cash flow is making bill payment for customers as easy as possible. While cash or check are still viable options, more companies are opting to include additional electronic payment methods. Depending on the size of your […]
Clients might think in the winter there are no lawn or landscape matters to concern themselves with, but this a prime time to monitor and eliminate overwintering pests that can become a problem in the spring. While one can hope the freezing temperatures will kill off all of these troublesome insects, many can survive as […]
In this replay episode of Growing in the Green Industry Podcast, Macey Robinson at LandCare, Neal Glatt of GrowTheBench, Luke Melograno at Mariani Landscape, and Brett Lemcke of R.M. Landscape, talk with Michele Posehn, senior manager of diversity initiatives and university relations atĀ SiteOne Landscape Supply. Posehn came to SiteOne three years ago and has built […]
Texting has been around for over 25 years now, and for many people, it is the preferred form of communication. Naturally, some businesses have started messaging their customers professionally as an organization. If youāve been considering adding business texting to your communication channels with customers, check out some of the survey results Text Request gathered […]
Mari Medrano was 16 years old when she first started working in the office at CoCal Landscape Services, Inc., based in Denver, Colorado. She worked as an office assistant there and then left the industry for a time. She returned in 1998 while she was in college and started working in the field. āIt was […]
