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On December 15, 2009, Rep. Luis Gutierrez (D-Ill.) and several other members of the Congressional Hispanic Caucus held a press conference to introduce the Comprehensive Immigration Reform for Americaās Security and Prosperity (CIR-ASAP) Act of 2009 (H.R. 4321 ). The bill contains problematic H-2B provisions along the lines of those proposed in past legislation introduced […]
I was flying home recently on United Airlines from a consulting trip that took me through Massachusetts, Connecticut, and Pennsylvania.Ā I realized I had not read Hemispheres Magazine (Unitedās Inflight Magazine) for the month of December yet, so I flipped through it as my plane took off out of a cold, snowy and icy Allentown, […]
It’s your signature. While many of us communicate more than we ever imagined via messages on Twitter, LinkedIn, Facebook, and many other networks, we still rely on email as our main communication stream. Regardless of your social media savvy, you will surely agree that you still send more business proposals via email than any other […]
Hello all, as you know we are taking it up a couple of notches for customer retention this season. So it is understood if we hold on to more clients now the better off ahead we will be into 2010. A couple of things I want to say, if someone wants to cancel services due […]
As a business owner, I know how easy it is to develop myopic vision – to get wrapped up in and involved with keeping the wheels of commerce rolling in a forward direction. I don’t need to go into detail about how the last couple of years have made it even more difficult for all […]
I direct this article toward small businesses that want to develop a training culture, create or access and deliver programs that maximize productivity and profit. Ā Two facts are important.Ā First, untrained people typically fail or, at best, under-perform.Ā Their mistakes and omissions lower your service level, damage your image in the marketplace and eventually, […]
Many of us in the United States will be reengaging with our regular business communities after nearly a week of visiting or hosting family for the Thanksgiving holiday.Ā This ritual will again be repeated for a number of upcoming holidays, depending upon your faith, upbringing and background, and if you travel to warmer climates during […]
As the year winds down, I want to remind everyone that the customer, while vital, is only half our management audience.Ā After a long, tiring season full of challenges and hard work, we all need to think about the players on our teams.Ā If youāre honest, youāll face the fact that, in every company, on […]
InĀ PLANET’s November PLANET News Interior e-publication,Ā I talk about how our industry can take advantage of the sustainability, green movement. Yes, PLANET and the Green Plants for Green Buildings organization are lobbying the U.S. Green Building Council for LEED recognition, and our members already tout the health benefits of āgreenā interiors, but we have other opportunities […]
Green industry professionals came together October 28ā31, 2009, in Louisville, Kentucky, for the annual PLANET Green Industry Conference and GIE+EXPO. They networked with peers from around the country, attended educational sessions and round tables on hot topics such as sustainability and social marketing, checked out the latest products at the industryās largest trade show and […]
