March 2021 - Page 2 of 4 - The Edge from the National Association of Landscape Professionals

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Month: March 2021

Level Up: Aiello Landscape Promotes Professionalism and Knowledge in Their Employees

Our Level Up series shares the strategies that help landscape and lawn care companies get to the next level. Aiello Landscape, based in Vero Beach, Florida, is all about professionalism, quality and attention to detail. The company views every yard as a garden and that gardens are a place of pride and serenity. Launched in […]

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New Technology May Require New Safety Awareness and Training

With the onset of 2021, I have now been around the safety and health management field for 55 years! I know I am giving away my age to our readers, but it all began with safe tractor driving programs for my high school agriculture/horticulture students and FFA club members in 1966. Today, I continue spreading […]

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First Impressions: Implementing Effective Onboarding Practices

You put a lot of effort into recruiting and hiring new employees for your team, but the hard work shouldn’t stop there once they’ve signed on. Onboarding is a crucial step that sets new hires up for success. Proper onboarding can also help reduce high turnover rates. For instance, when LandCare restructured several years ago, […]

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Call Backs

Lawn Care: Preventing Customer Call Backs

With the official start of spring just around the corner, lawn care crews are ramping up for the season. One way to make sure this season is particularly productive is to cut down on customer call backs. “Call backs are very costly to a business: the inefficiencies on your time and labor, fuel, wear and […]

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Lawn Care Corner: Why Knowing Your Soil pH Is Important

When it comes to managing your customers’ soil fertility, knowing soil pH values is critical. “By definition, soil pH is a measure of the soil Hydrogen ion (H+) content in the soil solution,” says Ben Hamza, Ph.D., product development associate director with FMC Professional Solutions. “This measure falls on a scale from 0 to 14, […]

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Growing in the Green Industry

Shaping Your Story with Roger Phelps: Episode 43 of Growing in the Green Industry Podcast

In the 43rd episode of the Growing in the Green Industry Podcast, hosts Miles Kuperus III, system architect at Include Software and Neal Glatt, managing partner of GrowTheBench, talk with Roger Phelps, corporate communications manager for STIHL Inc. Phelps joined STIHL Inc. in 2001. As corporate communications manager, he is responsible for creating and telling […]

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Employing Effective Customer Surveys

It’s commonly said that if you don’t ask, you’ll never know. This is one reason why customer surveys are helpful as they give you a snapshot of what you’re doing right and where you can improve. “It’s a very valuable tool because you might think you’re doing great, but then you talk to some clients […]

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Member Spotlight: Heather Menjivar, Hidden Lane Residential Landscapes

Heather Menjivar is the president of Hidden Lane Residential Landscapes based in Oak Hill, Virginia. She grew up on a dairy farm in upstate New York and started mowing her family’s yard at nine years old.“As a teenager, after my barn chores were done, I’d spend summer days creating landscaped beds in the hard-to-mow sections […]

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I Spy: Lawn Care and Home Surveillance Cameras

Professionally monitored security systems are nothing new but in recent years a new form of security has grown in popularity: consumer surveillance cameras. Systems like Ring, first introduced in 2013, Blink (2014) and Nest Cam (2015) have all allowed homeowners to take on monitoring what goes on outside their homes. While most stories involving these […]

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Meet the Trailblazers: Loriena Harrington

Loriena Harrington, LIC, owner of Beautiful Blooms LLC, based in Menomonee Falls, Wisconsin, is one of NALP’s Trailblazer mentors. The Trailblazer mentoring program pairs NALP members with experienced industry professionals who volunteer their time to help others learn about how to run a successful business. Harrington became a Trailblazer back in 2017 after being nominated […]

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