Operations Archives - Page 5 of 27 - The Edge from the National Association of Landscape Professionals

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Operations

Technically Speaking: Conducting Tree Risk Assessments

Trees can be beautiful additions to any landscape, but it’s essential to conduct tree risk assessments on a regular basis to ensure that these assets don’t become a liability at some point. Hazards trees pose include damaging property and potentially injuring or killing nearby pedestrians. ā€œIt’s good for preventing property damage or injury, identifying any […]

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Separating Fear from Fact: The Real Impact of Spotted Lanternfly on Your Clients’ Trees

While the emerald ash borer poses a serious threat to ash trees, clients often wrongly assume the spotted lanternfly (SLF) is another destructive insect on their property. If you receive complaints about this particular bug, work to determine the true reason the customer is concerned about them being on the property before acting. Some may […]

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From Prep to Recovery: A Guide to Helping Clients Weather the Hurricane Season

When you think about hurricane preparedness, you may be going over a mental checklist of water bottles, batteries and how to handle power outages. However, your clients’ landscapes shouldn’t be overlooked as they can be severely damaged if proper precautions are not taken. The Atlantic hurricane season runs from June 1 until November 30. Even […]

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Discover How McHale Landscape Design Develops Clients for Life at Field Trip

Want to build stronger relationships with your clients and team members? Discover how McHale Landscape Design, Inc., empowers people and has crafted a company culture rooted in success at NALP’s Field Trip in Upper Marlboro, Maryland, on Sept. 23-24, 2025. McHale is a high-end residential landscape design, build and estate gardening firm. With an annual revenue […]

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Targeting New Customers: Eco-Conscious & Pet-Friendly Solutions

Sponsored content by Sunday ​The lawn care industry is undergoing a significant transformation as homeowners increasingly prioritize sustainability, safety, and environmental responsibility. This shift is creating new opportunities for lawn care professionals to adapt their services to meet evolving consumer demands.​ The Shift Towards Eco-Friendly Lawn Care Recent trends indicate a growing preference among homeowners […]

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Branching Into Tree Risk Assessments: Helping Clients Protect Their Trees and Themselves

Tree risk assessments are ideal for long-term client relationships and can help with preserving your customers’ trees.   If you are considering offering tree risk assessments as a service, make sure that you or someone on your staff has the proper certifications, like the International Society of Arboriculture’s Tree Risk Assessment Qualification (TRAQ) program, which […]

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The Nitty-Gritty Behind a Successful Organic Lawn Care Program

Choosing to provide organic services for your clients is not something that should be tacked on at a whim. Executing an organic lawn care program profitably requires a focus on soil health, thoughtful logistics, and effective consumer education. Building Your Organic Lawn Care Program Depending on whether you are opting to create an organic program […]

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Lawn Care: The Myths and Realities of Offering Organic Services

As the terms ā€˜natural’ and ā€˜organic’ become more common in grocery stores, it is also sparking consumer interest in finding organic lawn care services as well. However, does that interest translate into actual profits? Dive into some of the reasons to consider creating organic lawn care, as well as the customer education required to be […]

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Sustainability: Eco-Friendly Changes That Are Good for Your Business and the Planet

In the past, consumers viewed sustainability as a ā€œnice-to-haveā€ trait of the companies they purchased from, but this perception has shifted over the past few years. According to PwC’s 2024 Voice of the Consumer Survey, consumers are willing to pay 9.7% more on average for sustainable products and services, despite concerns about the cost of […]

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How I Do It: Commission-Based Pay for Field Staff

In the past, American Turf and Tree Care, based in Greeley, Colorado,Ā was struggling with paying for non-productive work. Around 10 years ago, they changed this by rolling out production commissions for their field technicians. Blair Matthews, head of sales and marketing at American Turf and Tree Care, says the commission-based pay aligns their technicians with […]

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