Operations Archives - Page 27 of 28 - The Edge from the National Association of Landscape Professionals

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Operations

Let Your Actions Speak: Communicating Sustainability to Customers

It makes sense for sustainability and/or environmental stewardship to be a high priority for lawn and landscape companies but sometimes implementing and messaging this value can be an obstacle. Many companies in various industries declare they are green but not all of them put much action behind it. Mariani Landscape says sustainability is not just […]

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Takeaways from On Tour with Kingstowne Lawn & Landscape

Kingstowne Lawn & Landscape recently provided a peek under the hood as to how they operate during the virtual On Tour event. To view the whole On Tour video, click here. The company is based in Alexandria, Virginia, and has grown into an $8 million a year company. Krisjan Berzins, his wife and COO, Mayra, […]

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Gachina Landscape Management’s Goat Grazing Gathers Attention

Since Gachina Landscape Management implemented goat grazing as part of its sustainable landscape practices four years ago, interest has grown every year. Customers vary from corporate campuses and HOAs to cities and estates. The size of the job can be from less than half an acre to 200 acres or more. Herds of goats can […]

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Level Up: Pro Cutters Lawnscapes Executes Everything with Excellence in Mind

Our Level Up series shares the strategies that help landscape and lawn care companies get to the next level. For Pro Cutters Lawnscapes, Inc. based in Conyers, Georgia, their goal is to have a thriving company, rather than one that is ā€œbigā€ on paper. ā€œWhile we have always set revenue goals, one thing we have […]

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Business Smarts: What to Consider When Adding a New Service

There are many methods for growing your landscape business and one that should be practiced with careful consideration is adding on a new service offering. If you select a service that is a natural add-on to your current operations, you can increase revenue and meet customer needs. However, if you add an offering without the […]

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ONE Grounds Management Cultivates Partnerships with Clients and Subcontractors

When ONE Grounds Management, based in Nampa, Idaho, started out in 1995, they were a typical landscape business handling local residential and commercial work. The company had a nursery and several maintenance and construction crews. The company was growing but Jason Nielsen, CEO of the company, says he was spending too much time on the […]

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Conquering Slopes with Remote-Controlled Mowers

While not autonomous like robotic mowers, remote-controlled mowers are yet another way landscape companies are augmenting their current labor force with equipment. The Klausing Group, Inc., based in Lexington, Kentucky, started demoing remote-controlled mowers in 2018. Luke Tedder, LIC, business developer with Klausing Group says they tested the Ventrac and Spider units before settling on […]

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Business Smarts: Learning the Art of Delegating

When starting your landscaping business, you have to wear multiple hats, but as you grow some of these roles should be passed on to others in your company. Sometimes company leaders will find they are reluctant to delegate others out of a fear that only they can do the job the ā€œrightā€ way or that […]

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Level Up: Wade’s Lawn Service Uses Networking to Grow and Learn

Our Level Up series shares the strategies that help landscape and lawn care companies get to the next level. Wade’s Lawn Service, based in Goodlettsville, Tennessee, was founded in 1998 by Ira Wade. Armed with a push mower and string trimmer, Wade started out with a commitment for quality lawn service and fostered a reputation […]

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3 Important Customer Service Principles to Practice

Many companies, regardless of the industry they’re in, tout their customer service as a reason why consumers should choose them over others. Yet have you taken the time to evaluate your customer service to ensure you’re backing up your claims? There’s the common saying that the customer is always right, but there’s far more to […]

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