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It can be frustrating when you meet with lead after lead, but hardly any of them pan out into actual sales. It can be tempting to just blame it on wishy-washy consumers who arenāt ready to commit to a serious investment. However, that enables you to avoid looking at your side of the interactions and […]
If you think of some of your recent positive interactions with a business, the majority of the time, this sentiment is created by an excellent customer experience. You felt valued, heard and your needs were catered to often before you had to request it. Similarly, this is what your clients should be enjoying when they […]
Families are complicated and when you throw in running a business, it can make things even more challenging. However, many family-owned lawn care and landscape businesses are able to thrive because of how they handle and overcome disagreements. Check out their advice on dealing with disputes and other advice for successfully running a business with […]
The idea of a family business can be appealing if youāre looking for a partner you can trust but this model also comes with its own set of nuances and pitfalls to be mindful of. āHaving your own family members involved and engaged, it’s really special,ā says Miles Kuperus Jr., founder and CEO of […]
Property managers are the decision-makers for many commercial landscape accounts, so if youāre wondering how you can successfully impress them and close deals with them, take some time to step into their shoes. One of the easiest ways to discover what matters most to property managers is to reflect on what causes a prospect […]
Property managers have plenty of commercial landscape companies to choose from, so how do you stand out? It can be a hard market to break into, but it comes down to building strong relationships. Check out some of the ways to strengthen your relationship with property managers. Property Manager Preferences While communication is a priority […]
When you started your lawn care or landscape maintenance business, chances are the last thing on your mind was how youād handle customers who pay late, or worse, not at all. With cash flow always being a major concern, delinquent payments are an additional stressor you donāt want to deal with. One of the ways […]
An executive assistant can be a godsend to your landscape or lawn care company if you hire the right fit and define their role well. One big question is when you should add an assistant. This is mostly a case-by-case situation. Taylor Milliken, owner and president of Milosi, based in Hendersonville, Tennessee, says it depends […]
As a lawn care or landscape company owner, you wear many hats, especially starting out, but as you grow, hiring an executive assistant can open up your schedule to focus on the bigger picture. Reasons to Hire an Assistant Taylor Milliken, owner and president of Milosi, based in Hendersonville, Tennessee, found himself in this position […]
The discussion of money can be a touchy subject for your client base, and in some cases, it may make you reluctant to raise your prices at all. Jud Griggs, a landscape design/build sales and marketing consultant with The Harvest Group, says landscape company owners should review their pricing at least twice a year. āYou […]
