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Since the pandemic, customers are more willing to engage with brands over social and messaging channels. It’s also made them impatient and more likely to prioritize convenience over price. Check out some of the rising trends predicted for 2023 when it comes to customer service and marketing. Augment Customer Service with Chatbots According to the […]
First impressions matter and your onboarding process is your opportunity to give your new hires a great first impression of your company. Not only that, but it also helps ensure they are properly prepared to work at your company long-term and understand the career possibilities. If you’re struggling to get new employees to stay past […]
In season 3, episode 29 of the Growing in the Green Industry Podcast, hosts Brett Lemcke with R.M. Landscape, Macey Robison with LandCare and Neal Glatt with GrowTheBench talk Jennifer Burnett, EVP of organizational development with LandCare. Burnett has worked at LandCare for seven years and has been in the industry for over 24 years. […]
Sponsored Content Labor shortages, a renewed need for landscape work and the desire to do more with less are just a few of the challenges facing the lawn care and landscape industry today. As professionals continue to navigate these challenges, they are relying on their equipment more than ever to deliver powerful performance and maximize […]
The possibility of a cybersecurity attack is probably not one of your number one concerns when you’re running your business. Labor shortages, rising material costs and demanding clients are all pressing matters that keep you occupied. Even if you have a dedicated IT team, this doesn’t automatically eliminate the chance of a cybersecurity attack. Adam […]
Located in North City, Missouri, the Briarcliff Shops and Offices intends to provide a unique, up-scale location that supplies shopping, dining, offices, and events, including a park and pond, to the local community and city at large. In order to maintain this area, Embassy Landscape Group, Inc., based in Riverside, Missouri, was hired to take […]
To keep your lawn or landscape business running smoothly you need steady cash flow. One consideration to improve that cash flow is making bill payment for customers as easy as possible. While cash or check are still viable options, more companies are opting to include additional electronic payment methods. Depending on the size of your […]
Clients might think in the winter there are no lawn or landscape matters to concern themselves with, but this a prime time to monitor and eliminate overwintering pests that can become a problem in the spring. While one can hope the freezing temperatures will kill off all of these troublesome insects, many can survive as […]
In this replay episode of Growing in the Green Industry Podcast, Macey Robinson at LandCare, Neal Glatt of GrowTheBench, Luke Melograno at Mariani Landscape, and Brett Lemcke of R.M. Landscape, talk with Michele Posehn, senior manager of diversity initiatives and university relations at SiteOne Landscape Supply. Posehn came to SiteOne three years ago and has built […]
Texting has been around for over 25 years now, and for many people, it is the preferred form of communication. Naturally, some businesses have started messaging their customers professionally as an organization. If you’ve been considering adding business texting to your communication channels with customers, check out some of the survey results Text Request gathered […]
