order maker Archives - The Edge from the National Association of Landscape Professionals

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order maker

Generating Customer Satisfaction by Mastering the Client Conversation

An order maker, or a client representative, is someone who is always looking for opportunities to enhance client properties. This starts with understanding the client’s wants and needs. You can uncover these by viewing their inspirations on Pinterest and asking lots of questions. “What are your hot buttons?” Marty Grunder, president and CEO of Grunder Landscaping […]

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Business Smarts: Be An Order Maker, Not An Order Taker

In the years during the pandemic, many landscape companies experienced a surge in business as numerous customers decided to invest in their landscapes. In many cases, all you had to do was pick up the phone in order to win business. Yet as the economy shifts, it’s important for landscape professionals to become ‘order makers’ […]

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