Account Manager Excellemce Archives - The Edge from the National Association of Landscape Professionals

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Account Manager Excellemce

6 Keys to "Extra Mile Service"

As a consumer, we all have minimum expectations from the companies we do business with. But, attaining minimum expectations is not what makes us continue business. At the Account Manager Excellence workshop in Atlanta, Georgia, Ken Thomas and Ben Gandy of Envisor Consulting explained it is the “Extra Mile Service” landscape and lawn care companies […]

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