Customer Advice Archives - The Edge from the National Association of Landscape Professionals

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Customer Advice

Tech Tip: Drought Stress

 “I don’t have drought stress!  I water!” Have you been hearing that (or something close to it) from customers lately?  How do you deal with a complaint like that?  Let’s start with the realization that their lawn may be many inches below normal in natural rainfall right now.  Second, an irrigation system is never a […]

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4 Powerful Ways to Educate Your Customers

Article Author Mike Eisenhuth, is a Success Coach for LandOpt, an NALP Consultant Member firm. Imagine you are seeking a contractor to do work on your house. What qualities, features and attributes will you look for in this service provider? What questions will you ask? As a consumer, you want to ensure the best investment of your hard-earned […]

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