Want to know what makes Ruppert Landscape tick? Don’t miss the opportunity to go behind the scenes in person at Ruppert’s headquarters in Laytonsville, Maryland, on Sept. 1-2 for the fifth annual NALP Field Trip.
Hosts Marty Grunder, president and CEO of Grunder Landscaping, and Frank Mariani, CEO of Mariani Landscape, will lead the tour of the facilities of the $213 million powerhouse commercial landscape company. Whether you’re a small company or a large operator, you’ll leave with practical tactics you can implement to move your company forward.
Ruppert Landscape got their start in 1971 when brothers Craig and Chris Ruppert launched their business out of their parents’ garage. It was incorporated in 1976 and has grown to 29 locations. They serve commercial clients with 50 percent of their business in maintenance and 50 percent in construction.
Ruppert’s core strengths are their company culture, desire to improve and training and development. They credit their success to their commitment to their company values and their people. Learn first-hand how Ruppert takes care of their team.
“Empowering your team and trusting that they will make the right decision is critical to growth,” says Phil Key, president of Ruppert Landscape. “Sometimes it feels easier to just do it yourself rather than delegating a task, especially the busier we all get. Over time, however, delegating can have a much better return on investment. It all goes hand-in-hand with having some strong baseline values that are being shared throughout the company and ensuring that team members have received the proper training and coaching about how and why to do things.”
Your external customer service will never exceed your internal customer service. You must take care of your team if you want them to take care of your clients. Ruppert Landscape has mastered this. They view the company as a vehicle for helping team members reach their goals, not the other way around. This philosophy has been key to building a strong company culture where people want to work.
“Our goal is to teach people how to be part of a team, develop a strong work ethic, and acquire organizational and scheduling skills,” Key says. “Becoming more proficient in these areas helps our team members get promoted, earn more money, and have long-term careers; but it also better prepares them for life and gives them the tools they need to meet their individual goals so that they can have life-long success.”
Ruppert also keeps their finger on the pulse of technological advances and recently the most benefit they have received in the last few years has been with automating manual processes, making them more efficient. Discover processes that you can implement in your own company during the NALP Field Trip.
The company has worked on notable projects such as the African American Museum of History & Culture and Six Flags America. During the NALP Field Trip, Ruppert will share how they maintain high levels of quality and service through constant feedback, quality audits, and training on proper practices.
On the tour and through education sessions led by sought-after industry leaders Mariani and Grunder, you’ll see how Ruppert has managed to grow without losing what they’re known for: treating their team members well, doing high-quality work, and being a top-rate partner for their clients across the nine states they do business in.
Spots are limited so register for the NALP Field Trip today.