Business Smarts: Adding Seasonal Displays to Your Services - The Edge from the National Association of Landscape Professionals

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Business Smarts: Adding Seasonal Displays to Your Services

Photo: Borst Landscape & Design

The official start of fall is not too far off and with it comes a number of opportunities to install different seasonal displays for your customers. While the motives for commercial and residential clients to invest in seasonal displays will differ, this can be a profitable add-on for your business.

Mark Borst, LIC, president and owner of Borst Landscape & Design based in Allendale, New Jersey, says his company started doing seasonal color and displays in the late 90s. They have a dedicated garden division that plants pansies in the spring, annual flowers for the summer, mums in the fall and they also install Halloween, Thanksgiving and Christmas displays.

Photo: Borst Landscape & Design

Borst says while their maintenance division brings in just over $3 million annually, the garden division is producing $1.8 million in revenue with their seasonal work.

ā€œItā€™s a great cycle because it starts out in April, we take a break for Christmas, and then weā€™re back on January 1 taking all those displays down,ā€ Borst says. ā€œIt probably takes us two or three weeks to get all the displays down so itā€™s nice January work too.ā€

When to Start Selling?

Bart Poulin, principal at Greener Horizon based in Middleboro, Massachusetts, says they typically start advertising in late September and push for a decision by end of October. 

ā€œCommercial clients don’t like seeing empty flowerpots, so using greenery along with holiday decor helps keep them full,ā€ Poulin says. ā€œWe remove the decor and keep the greenery after the holiday to keep the planters full for the winter months.ā€

Similarly, Dukeā€™s Landscape Management, based in Hackettstown, New Jersey, proposes their fall displays in September and their winter displays in November.

ā€œWe like to have the fall displays installed just before Halloween so they last the holiday and hopefully into Thanksgiving, depending on Mother Nature!ā€ says Aaron Williams, a production manager with Dukeā€™s. ā€œAnd for our winter displays, we look to have them installed just after Thanksgiving to look great for the month of December.ā€

Photo: Dukeā€™s Landscape Management

Williams says emphasizing the use of colors and textures goes a long way when selling to clients.

ā€œProviding a colorful and dynamic display will help to recapture that liveliness and help employees enjoy going to work during these gloomy days to a place that cares about their happiness,ā€ Williams says. ā€œWhen it comes to HOAs, I like to use the interactive feature when selling to them. Doing something for a community that they will actually use and enjoy helps make the sale.ā€ 

Borst says for their holiday displays, they typically start selling before each season hits. He says clients are sporadic with the displays as some years theyā€™ll want them and other years they wonā€™t.

For Morinā€™s Landscaping Inc., based in Hollis, New Hampshire, they donā€™t have a specific season they start selling seasonal displays.

ā€œSeasonal displays are easy to sell,ā€ says Matt Chapman, a manager with Morinā€™s. ā€œNot many companies do them in our area and we put a lot of effort to have them stand out!Ā It is a nice way to soften an entrance to any professional building or clubhouse.ā€

Advice for Others

Photo: Borst Landscape & Design

Borst advises that other companies looking to add this as a service make sure they have a detail-oriented individual who can run it, as it is very hands-on with the client.

ā€œI would recommend highly trying to find that person that can do it,ā€ Borst says. ā€œIf there’s an owner that has a passion, obviously, that’s great. I didn’t know anything about it. So, I would be the wrong guy to run it, so I was extremely fortunate that I found somebody, gave them the opportunity to do it and they just ran with it. So, really worked out well.ā€

Poulin advises setting up an auto-renew clause for residential clients, as this allows you to keep your price down and protect any financial investment for that specific home.

Jill Odom

Jill Odom is the senior content manager for NALP.