In the 29th episode of the Growing in the Green Industry Podcast, hosts Neal Glatt, managing partner of GrowTheBench, Luke Melograno, production coordinator at Mariani Landscape and Brett Lemcke, VP of R.M. Landscape interview their fellow host, Miles Kuperus, system architect at Include Software.
Kuperus grew up in a family landscaping business, Farmside Landscaping & Design. He learned the ropes of how a full-service landscaping company runs and functions and held roles from laborer to an account manager. Kuperus graduated from Calvin University in Grand Rapids, Michigan, with a major in business with concentrations in finance and marketing.
After working as an analyst in private equity and a mutual fund, he has also held roles as a business analyst and account manager at a couple other landscaping companies. Kuperus now leads the development and design of new products at Include Software and trains clients on how to operate Asset and iKPI, their business analytics product.
In this podcast, topics include defining KPI, reviewing categories and types of metrics, and thoughts around utilization within a business.
Listen to the full podcast below.